STEPHANIE AKPALU
Columbia,SC
Summary
Dedicated and highly motivated professional with over 20 years of experience in management, training, marketing, and recruitment. Proven leader who empowers colleagues to excel in demanding environments while fostering an inclusive and collaborative atmosphere that enhances team dynamics. Expertise in program management complemented by strong organizational and administrative skills ensures effective project coordination and seamless communication. Recognized for reliable performance, adaptability to evolving needs, and a commitment to achieving impactful results that drive organizational success.
Overview
20
20
years of professional experience
Work History
PROGRAM ASSISTANT
SOUTH CAROLINA DEPARTMENT OF PUBLIC HEALTH - OFFICE OF VITAL STATISTICS
09.2024 - Current
- Support system operations by processing new user access requests and performing table maintenance updates; provide professional and timely assistance to users via phone and email.
- Serve as a primary point of contact for identifying and troubleshooting individual and multi-user technical issues; escalate widespread concerns to the supervisor and follow up to ensure resolution.
- Participate in system testing for configuration changes and upgrades; liaise with the system vendor under supervisory guidance to support implementation and Troubleshooting.
- Maintain accurate records and organized storage of system-related documentation, including user access forms and other administrative materials.
- Provide on-call support during scheduled weekends; perform additional duties as assigned to support office operations and system integrity.
LICENSED REAL ESTATE AGENT
COLDWELL BANKER REALTY
01.2021 - Current
- Use proactive marketing and networking to generate high-potential leads and build a robust client base.
- Educate buyers and sellers on all aspects of the housing market and property sales process.
- Continually hone market strategy by tracking which campaigns generate the most interest.
- Drive property sales via online marketing, advertising, open houses, and multiple listing services.
FRANCHISEE
TOTALLY NUTZ
01.2018 - Current
- Ensured and checked the profitability of the business by operating within established guidelines and requirements for sales growth, food cost, labor, and controllable costs.
- Analyzed business trends and developed plans for success.
- Compiled market research data and designed product marketing plans.
- Prepared proposals and vendor agreements.
EXECUTIVE ADMINISTRATION SUPPORT INTERN TO THE CEO
COLUMBIA HOUSING
10.2023 - 12.2023
- Provided direct administrative support to the CEO, facilitating efficient executive operations within the housing authority.
- Acted as a liaison between the CEO and other departments, ensuring effective communication and timely dissemination of information.
- Coordinated multiple projects, conducting comprehensive research and data analysis, and meticulously prepared applications for the prestigious Awards of Merit Program.
- Maintained confidentiality and discretion while handling sensitive information related to housing policies and tenant affairs.
SENIOR MANAGER
U.S. ARMY RECRUITING COMMAND
01.2012 - 01.2017
- Managed an Army recruiting center in an area covering 1.966 square miles with a population of 135,857.
- Supervised 15 personnel in daily recruiting operations, including in-person interviews, telephone interviews and application screening.
- Coordinated group interviews to help organizations select qualified candidates for open positions.
- Analyzed existing HR Department operations and provided recommendations to improve workflows, optimize candidate selection and improve HR training schedules.
ARMY RECRUITER
U.S. ARMY RECRUITING COMMAND
01.2006 - 01.2012
- Recruited, interviewed, counseled, and qualified applicants for enlistment into the U.S. Army.
- Advised representatives of schools, corporations, civic groups, and other agencies to present the career and employment opportunities of the Army.
- Facilitated public events that were recognized by Division Heads as well as community officials.
- Assisted in market research and analysis to improve the recruiting statistics within the community.
Education
Bachelor’s - Business Administration
Allen University
Columbia, SC05-2024
Real Estate School - undefined
Palmetto Real Estate Academy
Rockhill, SC09-2020
Certificate - Culinary Arts
University of South Carolina Culinary and Wine Institute
Columbia, SC06-2013
U.S. Army Specialized Training - Sales and Recruiting and Other HR Functions; Station Commander Course
U.S. Army Recruiting Command, Dallas Recruiting Battalion
Dallas, TX08-2011
Recruiter - undefined
U.S. Army Recruiting School
Fort Jackson, SC01-2006
Equal Opportunity Leader - undefined
U.S. Army Equal Opportunity Leaders Course
Schofield Barracks, HI04-2005
Advanced Leaders Course - undefined
U.S. Army Advanced Leadership and Management Development Course
Schofield Barracks, HI03-2004
U.S. Army Instructor Certification - undefined
U.S. Army Small Group Instructor Training Course
Honolulu, HI07-2003
Total Army Instructor Certification - undefined
U.S. Army Total Army Instructor Training Course
Honolulu, HI07-2003
Basic Leadership Development Course - undefined
U.S. Army Basic Leadership Course
Grafenwöhr, Germany01-2001
Combat Lifesavers Certification - undefined
U.S. Army Combat Lifesavers Course
Kitzingen, Germany08-1999
Unit Level Logistics System-Ground (ULLS-G) Operator Certification - undefined
Unit Level Logistics System-Ground Operator Course, U.S. Army Quartermaster School
Fort Lee, VA08-1999
High School Diploma - undefined
Francis Marion High School
Marion, AL05-1994
Skills
- Sales and Marketing Experience
- HR Management experience
- Superb Organizational skills
- Recruitment Skills
- Time Management
- Client Networking
- Proactive problem-solving and decision-making skills
- Leadership
- Sales Negotiation
- Training skills
- Real Estate Market Analysis
- Customer Relations & Service
- Excellent communication and interpersonal skills
- Strong verbal and written communication abilities
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
Websites
Timeline
PROGRAM ASSISTANT
SOUTH CAROLINA DEPARTMENT OF PUBLIC HEALTH - OFFICE OF VITAL STATISTICS
09.2024 - Current
EXECUTIVE ADMINISTRATION SUPPORT INTERN TO THE CEO
COLUMBIA HOUSING
10.2023 - 12.2023
LICENSED REAL ESTATE AGENT
COLDWELL BANKER REALTY
01.2021 - Current
FRANCHISEE
TOTALLY NUTZ
01.2018 - Current
SENIOR MANAGER
U.S. ARMY RECRUITING COMMAND
01.2012 - 01.2017
ARMY RECRUITER
U.S. ARMY RECRUITING COMMAND
01.2006 - 01.2012
Real Estate School - undefined
Palmetto Real Estate Academy
Certificate - Culinary Arts
University of South Carolina Culinary and Wine Institute
U.S. Army Specialized Training - Sales and Recruiting and Other HR Functions; Station Commander Course
U.S. Army Recruiting Command, Dallas Recruiting Battalion
Recruiter - undefined
U.S. Army Recruiting School
Equal Opportunity Leader - undefined
U.S. Army Equal Opportunity Leaders Course
Advanced Leaders Course - undefined
U.S. Army Advanced Leadership and Management Development Course
U.S. Army Instructor Certification - undefined
U.S. Army Small Group Instructor Training Course
Total Army Instructor Certification - undefined
U.S. Army Total Army Instructor Training Course
Basic Leadership Development Course - undefined
U.S. Army Basic Leadership Course
Combat Lifesavers Certification - undefined
U.S. Army Combat Lifesavers Course
Unit Level Logistics System-Ground (ULLS-G) Operator Certification - undefined
Unit Level Logistics System-Ground Operator Course, U.S. Army Quartermaster School
High School Diploma - undefined
Francis Marion High School
Bachelor’s - Business Administration
Allen University