Stephanie Alejo
Chicago,IL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Team Member
Protein Bar
05.2022 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Operated register to process payments and collect cash payment for order totals.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Learned all required tasks quickly to maximize performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted customers in selecting merchandise best suited to needs.
Team Leader
Good Stuff Eatery
04.2020 - 11.2021
- Devised and implemented processes and procedures to streamline operations.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Mentored and guided employees to foster proper completion of assigned duties.
- Collected, arranged, and input information into database system.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Observed packing operations to verify conformance to specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated customer needs and feedback to drive product and service improvements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Lake View High School
4015 N Ashland Ave, Chicago, Illinois 06.2022
Skills
- Product Knowledge
- Safety Understanding
- Equipment Maintenance
- Staff Training
- Money Handling
- Facility Cleaning
- Attention to Detail
- Stocking and Replenishing
- Operational Efficiency and Safety
- Following Instructions
- Complex Problem-Solving
- Teamwork and Collaboration
- Guest Satisfaction
- Smoothie Making
- Order Preparation
- Cooperative Relationships
- Chopping Vegetables
- Hospitality and Accommodation
- Area and Facility Cleaning
- Parts Labeling
- Food Preparation Techniques
- Safe Work Practices
- Team Member Motivation
- Billing and Payment Processing
Accomplishments
- Supervised team of 5 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Protein Bar
05.2022 - Current
Team Leader
Good Stuff Eatery
04.2020 - 11.2021
Lake View High School
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