Stephanie Alejo Castillo

Participated in a City of Austin high school internship focused on professional development, including interview preparation, networking, communication skills, and workplace professionalism. Gained experience interacting with professionals and learning about career opportunities in the public sector.

• Provided efficient and friendly customer service in a high-volume grocery store environment, consistently handling large transaction volumes.
• Accurately processed cash, credit, and debit transactions while maintaining compliance with company policies and loss-prevention procedures.
• Assisted in training and onboarding new cashiers by demonstrating register operations, customer service standards, and store procedures.
• Supported team members during peak hours to ensure smooth store operations and reduced customer wait times.
• Maintained a clean, organized checkout area and restocked merchandise as needed.
• Resolved customer inquiries and concerns professionally, contributing to positive customer experiences.
• Demonstrated reliability, teamwork, and adaptability in a fast-paced retail setting.

• Operated and maintained tactical and non-tactical military vehicles in support of unit transportation and logistics missions.
• Safely transported personnel, equipment, and supplies in both training and operational environments while adhering to strict safety and operational protocols.
• Conducted preventive maintenance checks and services (PMCS) to ensure vehicle readiness and mission capability.
• Served as a Radio Operator responsible for the accountability, maintenance, and distribution of communication equipment.
• Managed inventory control of radios and related equipment, ensuring proper issuance, documentation, and recovery.
• Communicated effectively with team members and leadership to coordinate movements and relay mission-critical information.
• Demonstrated discipline, adaptability, and attention to detail in high-tempo and structured environments.