Stephanie Allen
Medical
Jackson,MS
Summary
- Efficient and reliable Certified Nursing Assistant with 10 + years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
- Proficient and caring Nursing team member offering over [8] years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
AFC Urgent Care
Madison, MS
01.2024 - 05.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Personal Care Aide
Private Sitting
Canton, MISSISSIPPI
03.2018 - 12.2023
- Care for patients in their home
- Give baths
- Dress and help with daily activities
- Take patient to appointments if needed
- Fix daily meals
- Go grocery shopping monthly
- Make sure patients has taken medicine if directed
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Utilized adaptive equipment when needed to promote independence in daily living tasks for clients facing physical challenges or limitations.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Scheduled and accompanied clients to medical appointments.
- Documented observations on client behavior patterns regularly to track progress over time or identify potential areas requiring intervention.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Conducted thorough assessments of new clients'' needs to develop appropriate care plans in collaboration with healthcare teams.
- Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to instructions.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored vital signs regularly, keeping accurate records and reporting any concerns to healthcare providers promptly.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean, safe, and well-organized patient environment.
- Supported clients'' mental wellness through compassionate listening, empathetic responses, and encouragement during difficult times.
- Developed strong relationships with clients and families, resulting in trust and effective communication.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Offered respite services for family caregivers, allowing them necessary time away while maintaining peace of mind about their loved one''s care.
Certified Nursing Assistant
G.V. Sonny Montgomery Medical Center (VA)
Jackson, MISSISSIPPI
10.2017 - Current
- Give residents care in a timely but compassion matter
- Take vital signs
- Give baths
- Dress and hep with ADL's on a daily basis
- Alert nurse if notice signs any changes in resident
- Chart on a computerized system
- Escort resident to activities
- Feed those who needed help
Personal Care Aide
Private Sitting
Jackson, MISSISSIPPI
08.2015 - 11.2016
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
- Monitored progress and documented any patient health status changes, keeping healthcare team updated
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Medical Receptionist
Urgent Care
Milwaukee, WI
04.2004 - 05.2015
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Organized paperwork such as charts and reports for office and patient needs
- Coordinated front office duties, including customer service, patient scheduling and billing
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Answered phone calls and messages for 2-physician general medical facility, scheduling appointments and handling patient inquiries
- Schedule lunch with drug reps
Education
Certified /Medical Assistant - Medical
Delta Tec
Ridgeland, MS 01.2024 - 05.2024
High School Diploma -
Canton High School
Canton, Ms05.1995
Associate of Arts - Business Medical Office
Holmes Community College
Goodman, MS05.2020
Skills
- Inpatient care
- Responding to emergencies
- Documenting behaviors
- Able to work with all levels of people
- Honest
- Prompt
- Able to learn fast
Timeline
Certified Medical Assistant
AFC Urgent Care
01.2024 - 05.2024
Certified /Medical Assistant - Medical
Delta Tec
01.2024 - 05.2024
Personal Care Aide
Private Sitting
03.2018 - 12.2023
Certified Nursing Assistant
G.V. Sonny Montgomery Medical Center (VA)
10.2017 - Current
Personal Care Aide
Private Sitting
08.2015 - 11.2016
Medical Receptionist
Urgent Care
04.2004 - 05.2015
High School Diploma -
Canton High School
Associate of Arts - Business Medical Office
Holmes Community College
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