Stephanie Allison
Summary
A results-driven professional with a strong background in customer service and administration. Excels in enhancing operational efficiency while building positive relationships. Adept at resolving issues swiftly in fast-paced environments, committed to driving success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Box Office Associate/Assistant Front of House Manager
Laguna Playhouse
Laguna Beach, CA
01.2026 - Current
- Facilitated ticket purchases for patrons via phone and in-person, ensuring a seamless buying experience
- Addressed and resolved audience concerns related to ticketing, enhancing customer satisfaction
- Coordinated with house manager to execute front of house operations effectively
Front Desk Manager
Pryntsev Ballet Academy
Laguna Hills, CA
08.2025 - 01.2026
- Built strong relationships with dancers and families to enhance community engagement
- Interacted with customer leads to uncover potential profit growth opportunities
- Oversaw daily administration tasks for studio operations
House Manager
UCR TFDP
Riverside, CA
01.2023 - 02.2025
- Instructed team of ushers during shows to ensure smooth operations
- Directed audience members to their seats for optimal viewing experience
- Inspected performance environment for issues to maintain guest safety
Stage Manager/ Assistant Stage Manager
UCR TFDP
Riverside, CA
01.2023 - 11.2024
- Called lighting, sound, and fly rail cues during performances, resolving technical issues to maintain show quality
- Coordinated rehearsals for four consecutive department shows, ensuring smooth preparation and execution
- Enhanced understanding of production team roles
Education
Bachelor of Arts - Theatre, Film, and Digital Production
University of California, Riverside
Riverside, CA12-2024
Skills
- Public speaking
- Customer assistance
- Time management
- Leadership
- POS Systems
- Cash Handling
- Attention to detail
- Strong leadership
- Event coordination
Additional Experience
- Production Assistant- Multiple film projects (September 2025 - Current)
- Retail/Community outreach- Lakeshore Learning (May 2023 - September 2025)
- Food service- Jamba (August 2021 - August 2023)
Certification
- ServSafe Food Handler
- Responsible Beverage Service (RBS)
- CPR, First Aid, Basic Life Support (BLS)
Timeline
Box Office Associate/Assistant Front of House Manager
Laguna Playhouse
01.2026 - Current
Front Desk Manager
Pryntsev Ballet Academy
08.2025 - 01.2026
House Manager
UCR TFDP
01.2023 - 02.2025
Stage Manager/ Assistant Stage Manager
UCR TFDP
01.2023 - 11.2024
Bachelor of Arts - Theatre, Film, and Digital Production
University of California, Riverside