Stephanie Alvarez
Loma Linda,CA
Summary
Committed to quality performance with an ability to learn new procedures quickly. Strong attention to detail, developing relationships with clients and staff, demonstrates success in management, administrative operations, and ability to multitask. Adept at working in fast paced environments under pressure, demanding strong organizational skills. Committed to exceptional customer service and driven by challenges.
Overview
7
7
years of professional experience
Work History
Executive Assistant to the President
Adriana's Insurance
02.2023 - Current
- Conducted research and prepared comprehensive reports, presentations, and briefings for executive review, utilizing advanced proficiency in Microsoft Office Suite and other productivity tools.
- Took initiative to identify process improvements and implemented streamlined procedures to enhance organizational efficiency and effectiveness.
- Spearheaded the planning and execution of high-profile events, including conferences, seminars, and client meetings, ensuring seamless coordination and smooth execution.
- Acted as a liaison between executives, clients, and internal teams, facilitating communication and ensuring alignment on project goals and objectives.
- Implemented and maintained efficient filing systems, both electronic and physical, ensuring easy access to important documents and information.
- Provided administrative support to executives as needed, handling correspondence, managing expenses, and performing other tasks to support day-to-day operations.
- Coordinated the planning and execution of a company-wide retreat, organizing team-building activities, workshops, and guest speakers to foster a culture of collaboration and innovation.
- Managed the calendars and schedules of senior executives, coordinating meetings, appointments, and travel arrangements with efficiency and attention to detail.
- Took on the recruitment process by screening resumes, scheduling interviews, and coordinating candidate assessments, contributing to the successful hiring of top talent.
- Took on special task of updating over 30 job descriptions tailored to specific roles and responsibilities.
- Managed employee onboarding and orientation programs, ensuring new hires felt welcomed and integrated into the company culture.
- Assisted with HR compliance activities, including maintaining employee records, updating policies and procedures, and ensuring adherence to state and federal regulations.
Executive Assistant to the Vice President
Allcare Medical Management
01.2022 - 01.2023
- Produced accurate reports to track, analyze and report on performance and sales data.
- Was in charge of accounts payable for the administrative office and 36 medical locations.
- Used Access/Excel to run daily clinic reports.
- Used Excel for dental reports, charting, and weekly audits.
- Running reports using Square 9 to make weekly cash deposits.
- Screened phone calls before escalating to the executive team.
- Scheduled appointments and meetings as required.
- Maintained confidentiality with sensitive information, financial data, and records.
- Performed as overflow support to the Vice President as well as other executives as needed.
Admissions Clerk
Parmer Medical Center
04.2017 - 12.2021
- Verify patient demographic information and insurance details.
- Collect and process patient co-payments and deductibles.
- Coordinate with nursing and administrative staff to ensure timely patient admissions.
- Maintain accurate and up-to-date patient records in the electronic health record system.
- Adhere to hospital policies and procedures regarding patient admissions and registration.
- Provide support to other departments as needed, including answering phones and directing inquiries.
- Registering patients for all emergency room services, hospital, observation and swing bed admissions.
- Using Nextgen/Evident/Availity to check patient insurance information, eligibility, benefits and verify if prior authorization is required for outpatient services.
- Arranging installment plans for patients with payment options.
- Clerical work including, but not limited to: scanning, faxing, filing, and scheduling appointments.
Education
Bachelor of Arts - Organizational Communication
California State University San Bernardino
San Bernardino, CA05.2024
Skills
- Negotiation Tactics
- Cross-Functional Collaboration
- Microsoft Office
- Strategic Planning
- Work Coordination
- Project Oversight
- Conflict Management
- Task Delegation
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant to the President
Adriana's Insurance
02.2023 - Current
Executive Assistant to the Vice President
Allcare Medical Management
01.2022 - 01.2023
Admissions Clerk
Parmer Medical Center
04.2017 - 12.2021
Bachelor of Arts - Organizational Communication
California State University San Bernardino
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