Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Amado

Vail,AZ

Summary

Detail-oriented and highly organized Program Coordinator with eight years of experience in managing and executing a wide range of programs. Skilled in scheduling and resource allocation to ensure smooth program delivery. Adept at liaising with stakeholders and providing administrative support to drive program success. Proven ability to analyze program performance, handle multiple tasks under pressure, and implement efficient processes to achieve organizational goals. Excellent communication and problem-solving skills, with a strong commitment to fostering collaborative working relationships.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Program Coordinator

University of Arizona
04.2022 - Current
  • Manage the student admission process, ensuring timely preparation of applications and adherence to admissions policies and procedures
  • Provide academic support to students and faculty by addressing inquiries, sharing updates, and tracking orientation completion status and class start dates
  • Act as a primary point of contact for students, offering guidance on program requirements, policies, and assisting with their academic plan of study
  • Advise students and maintain accurate and up-to-date student records and databases, track progress on milestones and ensure data integrity
  • Facilitate course enrollment and register students for classes as needed
  • Assist students with petitions for Leave of Absence, withdrawals, or program changes, providing the necessary support throughout the process
  • Oversee the management of listservs for in-person and online master’s students, ensuring clear and consistent communication
  • Notify the director of students on academic probation and collaborate with faculty to implement a supportive mentoring plan
  • Communicate degree requirements and graduation information to students, and coordinate with the Graduate College on completion and graduation processes
  • Address student concerns and complaints by directing them to the director and following up to ensure resolution
  • Respond promptly to emails from students, the program director, and other key stakeholders
  • Coordinate program activities, including orientations, events, and meetings, ensuring smooth execution

Program Coordinator

University of Arizona
06.2016 - 04.2022
  • Managed the student admission processes for the Linguistics Graduate programs and the Computational Social Science Certificate programs
  • Coordinated admission applications and facilitated connections between prospective students and faculty members
  • Supported the Director of Undergraduate and Graduate Studies, the Department Head, and other department staff in achieving unit goals
  • Assisted with the Annual Program Review (APR) process to ensure program compliance and continuous improvement
  • Collaborated with the business office to manage the SBS Teaching Budget
  • Provided ongoing support to graduate students throughout their academic journey, including assisting with registration, developing plans of study, handling petitions, coordinating written and comprehensive exams, and scheduling PhD defenses
  • Monitored graduate students’ progress through GradPath and tracked the completion of degree requirements
  • Ensured program requirements complied with Graduate College policies and procedures
  • Assisted with student course registration and managed course add/drop requests
  • Processed graduate tuition scholarships, fellowships, and placeholders in accordance with program guidelines
  • Addressed student and faculty inquiries regarding academic policies and procedures, providing timely and accurate information
  • Maintained and updated the schedule of classes for all modalities and terms, while tracking department course registrations
  • Assisted with recruitment efforts, including orientations, events, and outreach initiatives
  • Managed updates for web contact information and supported ongoing website maintenance
  • Maintained accurate records for current students and alumni

Court Clerk/Civil Traffic Hearing Officer

Sahuarita Municipal Court
06.2006 - 06.2016
  • Tracked cases and managed electronic and physical records
  • Maintained confidential court documents
  • Prepared and issued court documents and summonses
  • Assisted individuals with requests for information and documents
  • Acted as court cashier, processing payments, and maintaining records
  • Provided customer service and liaised with the general public
  • Examined legal documents for adherence to laws and procedures
  • Prepared paperwork and briefs for court hearings and trials
  • Updated and maintained court calendar
  • Recorded court proceedings and prepared accurate minutes
  • Conducted roll calls and administered oaths

Education

High School Diploma -

Pueblo High School
Tucson, AZ

Skills

  • Strong organizational skills and ability to work independently with sound judgment and initiative
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team environment
  • Proficient in Microsoft Word and Excel
  • Strong problem-solving skills and ability to work under pressure on multiple projects
  • Experienced in UAccess, Analytics systems, GradApp, and GradPath
  • Demonstrated ability to exercise discretion and thoughtful judgment
  • Knowledge of university policies and procedures
  • Attention to detail and time management
  • Program management

Certification

Civil Traffic Hearing Officer

Timeline

Program Coordinator

University of Arizona
04.2022 - Current

Program Coordinator

University of Arizona
06.2016 - 04.2022

Court Clerk/Civil Traffic Hearing Officer

Sahuarita Municipal Court
06.2006 - 06.2016

High School Diploma -

Pueblo High School

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Stephanie Amado