Stephanie Amoakohene
Dallas,TX
Summary
Results-driven Security Professional with a strong background in optimizing operational processes and enhancing overall efficiency. Proven track record in data analysis supports informed business decisions and the implementation of effective solutions. Expertise in process improvement and data analysis drives continuous enhancement of security measures and operational workflows. Committed to leveraging analytical skills to foster a secure and efficient work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Operations Analyst
Xero Accounting
06.2021 - Current
- Directs product-specific risk assessments and process optimizations, achieving a 25% boost in efficiency for ongoing security management operations.
- Investigates internal security incidents, successfully containing 80% of potential breaches and providing comprehensive analyses within 24 hours of detection.
- Applies project management principles to improve efficiency in security operations and incident response times.
- Analyzes and neutralizes phishing campaigns, achieving a 95% takedown rate of impersonating websites, in collaboration with third-party providers within 48 hours of identification.
- Compiles and maintains meticulous security reports and process documentation, contributing to a 20% improvement in compliance and protocol knowledge on a quarterly basis.
- Assists in incident response processes, resulting in a 67% faster eradication and recovery from security incidents through streamlined protocols.
- Currently supports the technical security consulting team in conducting cyber risk assessments, providing detailed reports and presentations to senior management and stakeholders.
- Utilizes knowledge gained from shadowing experience to advise clients on vendor cyber and technology risks, offering practical solutions to manage and mitigate these risks.
- Collaborates with the technical security team to design and implement security controls for new projects and initiatives, ensuring alignment with the organization's risk management framework.
- Embracing continuous hands-on experiences in developing and reviewing security architecture and design, contributing to the enhancement of the organization's security posture.
Associate Security Analyst
The Herjavec Group
08.2020 - 06.2021
- Championed the deployment of security products in client environments, resulting in a 55% decrease in vulnerability exploitation due to improved intrusion prevention mechanisms.
- Led cross-functional training programs post-implementation, increasing product utilization by 30% and exceeding post-deployment knowledge transfer targets.
- Streamlined incident response workflows within integrated product platforms, curbing resolution time by an average of 25% per incident.
- Reviewed event logs to distinguish between genuine and false security threats, maintaining a 98% accuracy rate in intrusion detection.
- Assigned incident tickets and investigated work orders, enabling a swifter resolution of incidents, and contributing to a 15% improvement in issue resolution timelines.
- Administered network deployment scans and security patch deployment achieving and sustaining a 99.5% compliance rate with security standards.
Court and Client Liaison (Superior Court of Justice)
Ministry of Attorney General (Court Services Division)
12.2019 - 08.2020
- Facilitated engagement with stakeholders including staff, judiciary, and clients, delivering articulate updates in the family court case management system, achieving a 95% satisfaction rate on communication clarity.
- Efficiently produced and managed high-quality legal documents as part of product implementation deliverables, reducing clerical errors by 22% and ensuring adherence to statutory regulations and judicial directives for the administration of justice.
- Utilized court maintenance software packages Provincial Case Tracking System (FRANK) and ICON demonstrating proficiency in product data management, and processed over 30,000 court documents, certificates, and data entries.
- Executed the role of a Commissioner of Oaths in Ontario, verifying and validating product integrity by swearing in over 500 legal orders and affidavits per month.
Administrative Assistant
Ministry of Attorney General (Corporate Services Management Division)
07.2019 - 12.2019
- Employed best-practice record management and security protocols in the oversight and systematization of electronic and manual records, contributing to the product lifecycle within Ontario's courthouse infrastructure modernization initiative.
- Oversaw the maintenance and functionality of branch-wide SharePoint and cloud network solutions, playing a key role in the product content management and accessibility to critical implementation data and resources.
- Fulfilled the role of primary IT Triage Specialist for product systems reducing overall downtime by 43% and increasing staff productivity.
- Executed legal research and document management tasks, retrospectively improving the product knowledge base by 58% through the updating and archiving of essential product implementation records.
- Drove the enforcement of data protection governance in line with product platforms, implementing procedures that fortified legal risk mitigation and achieving a 35% decrease in compliance incidents.
Education
Bachelor of Arts - Law (Concentration in Business Law)
Carleton University
Ottawa, ON06.2016
Skills
- Threat analysis and mitigation
- Incident Response & Threat Analysis
- Implementation of security measures
- Client and stakeholder coordination
- Technical risk assessment consulting
- Proficient in AWS security practices
- Security framework development
- Project & Process Management
- Governance framework implementation
- Workflow optimization
- Data analysis
- Cross-functional collaboration
- Proficient in security tools (Splunk, Crowdstrike, ServiceNow)
- Technical Documentation & Reporting
- Service catalog management
Accomplishments
- Successfully implemented and tested a cutting-edge spam engine, resulting in a 50% decrease in the generation of spam accounts and served as the Point of Contact (POC) for troubleshooting, while also educating the team on application processes and protocols.
- Instrumental in implementing incident response processes and accelerating eradication and recovery from security incidents by 67% through the implementation of streamlined protocols.
Certification
- AWS Certified Solutions Architect (Expected February 2026)
- AWS Certified Cloud Practitioner
- ServiceNow Certified System Administrator
- CompTIA Security+
Timeline
Security Operations Analyst
Xero Accounting
06.2021 - Current
Associate Security Analyst
The Herjavec Group
08.2020 - 06.2021
Court and Client Liaison (Superior Court of Justice)
Ministry of Attorney General (Court Services Division)
12.2019 - 08.2020
Administrative Assistant
Ministry of Attorney General (Corporate Services Management Division)
07.2019 - 12.2019
Bachelor of Arts - Law (Concentration in Business Law)
Carleton University