Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Anderson

Fort,United States

Summary

Dynamic professional with a proven track record at Amazon, skilled in safety protocol implementation and packing efficiency. Adept at fostering strong relationships as an Account Manager. I am reliable and organized with 10 years of experience leveraging excellent time management and quality assurance skills. Proficient in operation of standard warehouse equipment and committed to facilitating team productivity.

Overview

9
9
years of professional experience

Work History

FC Associate

Amazon
08.2024 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.

Home Care Provider

Rescare Homecare
09.2019 - 08.2024
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.

Account Manager

Restoration Hard
09.2016 - 09.2019
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Education

High School Diploma -

North Crowley High School
Fort Worth, TX
05-2015

Skills

  • Safety Protocol Implementation
  • Packing efficiency
  • Loading and unloading
  • Order Filling
  • Compassionate Patient Assistance
  • Experienced in Account Summaries

Timeline

FC Associate

Amazon
08.2024 - Current

Home Care Provider

Rescare Homecare
09.2019 - 08.2024

Account Manager

Restoration Hard
09.2016 - 09.2019

High School Diploma -

North Crowley High School

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Stephanie Anderson