Stephanie Andrews
Weatherford,TX
Summary
Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Texas Health Resources
02.2023 - 08.2024
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Educated family members and caregivers on patient care instructions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Provided critical support in mass casualty incidents, demonstrating ability to perform under pressure.
Patient Access Team Lead/Concierge
Medical City Weatherford
02.2014 - 12.2022
- Streamlined patient registration process by implementing efficient workflows and reducing wait times.
- Reduced errors in insurance verification by implementing thorough checks on coverage details and eligibility.
- Managed a team of Patient Access Specialists, ensuring proper training and adherence to policies and procedures.
- Proactively resolved patient complaints and grievances by addressing the root cause of the issue and implementing corrective measures to prevent future occurrences.
- Improved patient satisfaction scores by providing exceptional customer service and addressing concerns promptly.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Facilitated communication between patients and various departments and staff.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Assistant Teacher
Children's Courtyard
01.2009 - 01.2014
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
Education
Bachelor of Science - Nursing
Midwestern State University
Wichita Falls, TX12.2023
Associate of Science - Nursing
Weatherford College
Weatherford, TX12.2022
No Degree - General Studies
Tarrant County College District
Fort Worth, TXHigh School Diploma -
North Crowley High School
Fort Worth, TXSkills
- Patient Assessments
- Pediatric Advanced Life Support (PALS)
- Medication Administration
- Trauma Nursing
- Advanced Cardiovascular Life Support (ACLS)
- Trauma Nursing Core Course (TNCC)
- Certified in CPR/AED
- Compassionate Care
- Critical Thinking
- Medication and IV administration
- Blood Draw and Sample Collection
- Emergency Diagnostics
- EMR / EHR
- HLPPE (High Level Personal Protective Equipment)
Certification
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiac Life Support
- TNCC - Trauma Nurse Core Course
- CPI - Crisis Prevention Institute
Timeline
Registered Nurse, Emergency Department
Texas Health Resources
02.2023 - 08.2024
Patient Access Team Lead/Concierge
Medical City Weatherford
02.2014 - 12.2022
Assistant Teacher
Children's Courtyard
01.2009 - 01.2014
Bachelor of Science - Nursing
Midwestern State University
Associate of Science - Nursing
Weatherford College
No Degree - General Studies
Tarrant County College District
High School Diploma -
North Crowley High School
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