STEPHANIE AQUINO
Willougby Hills,OH
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Au Pair
Cultural Care
10.2021 - 04.2023
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
- Met with parents about daily activities, positive developments, and issues.
- Developed bilingual abilities in English through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Taught children basic life skills, manners and personal hygiene.
- Engaged with children on individual basis to build positive relationships.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Provided developmentally appropriate activities for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Transported children to and from activities using personal or family vehicle.
- Promoted language development skills through reading and storytelling.
- Established and maintained safe play environment for children.
- Encouraged children to be understanding and patient with others.
- Identified warning signs of emotional and developmental problems in children.
- Stayed current on toy and child-related recalls and safety warnings.
Assistant Manager
Recobase Comercial Ltda
10.2019 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Bookkept all the cash from the day before, put it on documents that could prove the truth of the information.
- Separate the money to payment of the bills, payment of salary and others, and the end of the day put the money away in the safe deposit box.
Administrative Assistant
D L Alves De Oliveira Manutençao De Frotas EPP
10.2018 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Teacher Helper
Faculdade De Tecnologia De Guaratinguetá
03.2018 - 10.2018
- Responded to student needs and questions promptly.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Assisted teachers with supervision and support for the Accounting class.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
Office Administrative Assistant
Recobase Comercial LTDA
08.2014 - 12.2016
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Authored business documents to organize and emphasize information quickly and effectively.
- Created Invoicing.
Assistant
Recobase Comercial LTDA
08.2013 - 08.2014
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Invoice Files.
Education
Associate in Financial Management - Financial Management
Faculdade De Tecnologia De Guaratingueta
Guaratingueta. Sao Paulo, Brasil06.2019
Skills
- Diet and Nutrition
- Daily Logs
- Self-Confidence Development
- Special Projects
- Computer Use
- Conversant in Spanish
- Boundary Setting
- Language Skills Development
- Emotional Development
- Group Tutoring
Languages
Spanish
Limited Working
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Au Pair
Cultural Care
10.2021 - 04.2023
Assistant Manager
Recobase Comercial Ltda
10.2019 - 04.2021
Administrative Assistant
D L Alves De Oliveira Manutençao De Frotas EPP
10.2018 - 06.2019
Teacher Helper
Faculdade De Tecnologia De Guaratinguetá
03.2018 - 10.2018
Office Administrative Assistant
Recobase Comercial LTDA
08.2014 - 12.2016
Assistant
Recobase Comercial LTDA
08.2013 - 08.2014
Associate in Financial Management - Financial Management
Faculdade De Tecnologia De Guaratingueta
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