Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Aidens Auto & Diesel Repair
Receptionist And Staff
05.2018 - Current
Answered customer telephone calls promptly to avoid on-hold wait times.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Exhibited high energy and professionalism when dealing with clients and staff.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Esperanza High School
1401 Old Coors Dr Sw
12.2022
Skills
Call Management
Appointment Scheduling
Paperwork Processing
Active Listening
Product Knowledge
Customer Relations
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Aidens Auto & Diesel Repair
Receptionist And Staff
05.2018 - Current
High School Diploma -
Esperanza High School
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