Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Arce Hernandez

Whittier,CA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

PIH Health Hospital - Whittier
05.2022 - Current
  • Cared for patients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted with wound care and dressing changes with post operative patients with wound vacs, incision sites, drain leakage from jackson pratts and colostomies.
  • Assisted with post mortem care and end of life care
  • Monitored and cared for patients experiencing post operative complications such as incision site bleeding, hypotensive, change in skin discoloration, change of state of mind, prolonged lathergy and ect.
  • Collaborated as a team player with scenarios like rapid responses , code blues, code grey's and administrating cpr with nursing staff
  • Collaborated with clinical director and manager to precept and guide new hires with their roles as nursing students, new grad RN's and nursing assistants.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw patients post operatively and maintained record of any change such as blood pressure and incision sites
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Surgical Technologist Student

UCI Medical Center
09.2024 - 03.2025
  • Assisted surgical teams by preparing instruments and supplies for various procedures.
  • Maintained sterile environment and adhered to safety protocols during surgeries.
  • Collaborated with healthcare professionals to ensure seamless surgical operations.
  • Demonstrated proficiency in utilizing surgical tools and equipment effectively.
  • Contributed to inventory management, ensuring adequate stock of surgical supplies.
  • Engaged in post-operative clean-up and organization of the surgical area efficiently.
  • Strengthened team collaboration by actively participating in surgical debriefings, offering insights for procedural improvements.
  • Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
  • Cleaned and maintained operating equipment to keep resources in good working condition and ready for use.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Assisted in emergency procedures, demonstrating ability to stay calm and effective under pressure.
  • Strengthened clinical skills through hands-on experience in multiple surgical specialties such as orthopedics, neurology, and cardiovascular surgery.
  • Assisted in labor and delivery with various of procedures such as hysterectomies, vaginal births, C-section, and cervical cerclage.
  • Assisted in multiple twin deliveries as first scrub and emergency C-sections
  • Assisted as first scrub for procedures such as kidney transplants, Whipple, cataract, burns level II & III, and vascular procedures as well as neuro spine.
  • Exceeded amount of surgical procedures that were required from graduate school to complete clinical requierment with over 150 cases

Volunteer

PIH Health Hospital - Whittier
02.2019 - 04.2022
  • Conducted training sessions for new volunteers, enhancing their understanding of roles and responsibilities.
  • Facilitated communication between volunteers and leadership to address concerns and gather feedback.
  • Assisted with special events and programs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Assisted in blood drives and immunization events for internal staff members only
  • Assisted patients from dialysis, radiology, labor & delivery and floor patients with food deliveries, transportation, and personal items.
  • Contributed and assisted with our hospitals first Covid-19 vaccine were I helped with rest areas for staff after receiving the vaccine.

CNA

The Orchard Post Acute Care and Rehab
08.2021 - 03.2022
  • Assisted patients with daily living activities, enhancing comfort and independence.
  • Monitored vital signs, ensuring timely reporting of changes to medical staff.
  • Administered medications as prescribed, adhering strictly to healthcare protocols.
  • Maintained cleanliness and safety standards in patient care areas, promoting hygiene.
  • Documented patient progress accurately in electronic health records for continuity of care.
  • Trained new staff on best practices in patient care and safety procedures.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Dental Receptionist

Dr Raul Rodriguez Downey Dental Office
06.2019 - 05.2020
  • Managed patient scheduling and appointment confirmations, optimizing daily office operations.
  • Coordinated patient check-in and check-out processes, ensuring seamless workflow and customer satisfaction.
  • Maintained accurate electronic health records, enhancing data integrity and accessibility for dental staff.
  • Assisted in insurance verification and billing inquiries, improving financial communication with patients.
  • Trained new reception staff on office protocols and software systems, fostering a collaborative environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed patient billing processes for timely, accurate payments.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Completed new patient registrations in software to create accurate and comprehensive records.

Education

Associate of Science - Psychology

Fullerton College
Fullerton, CA
08-2027

Associate of Science - Surgical Technology

CNI College
Santa Ana, CA
03-2025

No Degree - Certified Nursing Assistant

ROP Program
Whittier, CA
06-2021

High School Diploma -

Califnornia High School
Whittier, CA
06-2020

Skills

  • Bilingual (Spanish)
  • Time management
  • Patient care
  • Compassion and empathy
  • Basic life support
  • Emergency response
  • Complex Problem-solving
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Patient advocacy
  • Cultural sensitivity
  • Bedside manner
  • Direct patient care
  • Geriatric care
  • Responding to emergencies
  • Patient relationship building
  • Medical terminology
  • Healthcare ethics

Certification

  • CNA - Certified Nurse Assistant
  • BLS - Certfied

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Surgical Technologist Student

UCI Medical Center
09.2024 - 03.2025

CNA

PIH Health Hospital - Whittier
05.2022 - Current

CNA

The Orchard Post Acute Care and Rehab
08.2021 - 03.2022

Dental Receptionist

Dr Raul Rodriguez Downey Dental Office
06.2019 - 05.2020

Volunteer

PIH Health Hospital - Whittier
02.2019 - 04.2022

Associate of Science - Psychology

Fullerton College

Associate of Science - Surgical Technology

CNI College

No Degree - Certified Nursing Assistant

ROP Program

High School Diploma -

Califnornia High School

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