Stephanie Arendt, CFE

Work History

First Line Business Risk Manager

Capital One

06.2018 - Current

Serve as primary first line Risk manager to key performers to ensure business is articulating and managing business Risk profile through both quantitative and qualitative assessment and analysis
Collaborates with first line business, second line stakeholders, risk office partners, and peer teams to problem solve, influence, communicate, and drive cutting-edge, strategic risk solutions.
Apply analytical and delivery skills to highest profile risk management projects
Develop innovative risk solutions in manner that enables responsible business innovation and protects customers, shareholders, and associates
Partner with peers and senior leaders, second and third lines of defense, as well as lines of business to drive change in order to better manage Company's risk in open, collaborative environment where new ideas and solutions are both welcomed and rewarded
Partner with and leverage risk horizontal program owners and 2nd line advisors (as needed) to facilitate and support line of business readiness and execution against risk frameworks, programs, and processes (e.g. risk identification and assessments, controls management, problem management, use of systems of record, reporting, escalation)
Spearhead all risk assessments (i.e. Risk and Control Self Assessments), issue and event support, line of business process and control enhancement initiatives, and other second line risk program impacts
Identify and provide challenge when needed that is grounded in reliable data, supporting analysis, and subject matter expertise
Identify opportunities and develop solutions for strengthening risk practices
Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Corporate Security Process & Project Manager

Capital One

10.2015 - 06.2018

Developed numerous reporting schedules based on emerging and focused operational risk
Performed testing on business areas to ensure compliance with applicable laws, regulations and guidance
Partnered in development efforts for testing and validation work papers, issue tracking, and management reporting
Ensured issues were properly managed and reported to business areas and remediated appropriately to reduce outstanding risk or performance breakdowns
Performed and supported detailed data analysis to include trending, problem identification, and development/completion of remediation projects
Identified emerging risks, process improvements, or areas for increased training through analysis of testing results
Managed work across organizational lines to achieve results and manage competing priorities
Managed key projects, due diligence and integration efforts ensuring applicable requirements are identified and managed
Established effective communication among team members for enhanced collaboration and successful project completion.
Provided detailed project status updates to stakeholders and executive management.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Developed and implemented strategic project plans to meet business objectives.

Basel Compliance Process Manager - Capital One

ICONMA

11.2014 - 10.2015

Partnered with various teams to support successful delivery of multiple small, medium and large scale projects in Basel workspace
Focused on effective delivery of each project, within acceptable scope, budget and schedule constraints
Interacted with internal and external (to Basel) teams to determine scope, budget and timelines
Drove projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
Planned project definition and objectives/required actions to complete project (evaluating solutions and resources, assessing current state)
Documented project scope, status, creating dashboards, reports, presentations, business cases, and diagrams)
Meet with key stakeholders or performers required to complete work

Non Tech Project Manager - Capital One

ICONMA

09.2011 - 04.2014

Managed two company integrations that included six USA projects and one international project
Successfully managed an integration budget of $12.5 million with a result of the project closing under budget
Accountable as the project manager for all phases for project, including project schedule, scope completion and project results
Worked with cross functional teams, and influenced other teams, to work towards a common goal
Managed risks and issues, status reporting, contingency planning and issue resolution, and ensured communication to the Security management
Redesigned the Corporate Security Services internal intranet site
Updated BSA/AML Audit documentation as needed
Worked closely with the Chief Operating Officer of Audit and Chief Security Officer
Maintained open communication by presenting regular updates on project status to customers.
Provided detailed project status updates to stakeholders and executive management.

Mid-Atlantic Sales & Operations Consultant

Wells Fargo Advisors

07.2005 - 07.2011

Facilitated change management initiatives while ensuring minimal impact on day-to-day operations and staff morale.
Identified and analyzed project risks and developed mitigation strategies.
Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
Consulted and trained Financial Advisors on technology, products, and sales ideas
Trained bank employees on brokerage operational procedures
Managed firm wide roll outs
Served as liaison among Financial Advisors and sales management
Member of merger/acquisition training team
Met regularly with Mid-Atlantic Regional President and Sales Managers to determine training needs
Analyzed monthly performance production of Mid-Atlantic sales goals
Assisted in resolving high profile client issues
Resolved compliance and risk management issues
Developed, managed, and coordinated special projects with Mid-Atlantic Regional President

Summary

Overview

Work History

First Line Business Risk Manager

Corporate Security Process & Project Manager

Basel Compliance Process Manager - Capital One

Non Tech Project Manager - Capital One

Mid-Atlantic Sales & Operations Consultant

Education

Associate of Arts - Business Communications

Skills

Work Availability

Timeline