Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Stephanie Arevalo Garcia

Medford,OR

Summary

Versatile and results-oriented professional with experience at Grocery Outlet Bargain Market, skilled in plant identification and fostering teamwork. Demonstrated success in reducing customer complaints by over 30% and ensuring high-quality product preparation for shipment. Excels in adapting to diverse work environments and enhancing customer satisfaction through effective problem resolution. Mom of 2 boys ages 4&2. I am Bilingual,i speak English&Spanish.My Parents are from mexico (Michoacan).I was born and raised up in North Carolina,I moved to mexico with my parents when i was 12 years,i met my husband the father of my 2 boys in mexico,we got together and moved out to Oregon. The reason i want to apply for this job is because i want to volunteer my time and my knowledge to help my community, offer support to families that are in needs.

Overview

4
4
years of professional experience

Work History

Harvest Worker

Fern Valley Farms
09.2024 - Current
  • Demonstrated flexibility in adapting to changing weather conditions and adjusting work schedules accordingly.
  • Reduced crop waste by carefully sorting and handling harvested produce.
  • Collaborated with fellow workers to ensure timely completion of seasonal harvests.
  • Prepared harvested products for shipment following company protocols and standards for quality control.

Sales Associate

Old Navy
07.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed mobile orders(Bopis).

Customer Service Manager

Grocery Outlet Bargain Market
03.2021 - 10.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

High School Diploma -

Secundaria
Michoacan Mexico
06-2018

Skills

  • Customer service
  • Fluent bilingualism
  • Spanish translation
  • Problem-solving
  • Multitasking and organization
  • Works Well Under Pressure

Languages

Spanish
Native or Bilingual
English
Full Professional

Interests

  • Baking
  • Home Brewing
  • Gardening
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Being a mom

Timeline

Harvest Worker

Fern Valley Farms
09.2024 - Current

Sales Associate

Old Navy
07.2023 - 07.2024

Customer Service Manager

Grocery Outlet Bargain Market
03.2021 - 10.2021

High School Diploma -

Secundaria
Stephanie Arevalo Garcia