I am a high energy up beat person, which is why I chose the food industry when I was 15 years old and have been in it since. I’m use to extremely busy, hectic situations and have learned to thrive in them.
Overview
12
12
years of professional experience
Work History
Laborer
LPS Construction
06.2020 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Server
Applebee's Grill + Bar
04.2024 - 05.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Team Trainer
Wendys Restaurant
01.2020 - 02.2024
Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
IHOP
05.2013 - 11.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.