Stephanie Arnold
Gettysburg,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Certified Medical Review Officer
Vault Workforce Screening, A Sterling Company
01.2012 - Current
- Work closely with Medical Director in reviewing and reporting non-negative lab results to approximately 120 recovery monitoring programs with approximately 15,000 participants in drug and alcohol recovery programs in 36 states
- Improved accuracy and turnaround times for specimen result delivery
- Support and guide recovery participants and program case managers with compassion and expert experience
- Assist Medical Director with accuracy and legal defensibility of reported results
- Work closely and build relationships with laboratory and collection site staff and internal and external clients
- Manage all aspects of the reporting process and clearly communicate results to programs
- Understand monitoring drug testing best practices and Federal Government guidelines to ensure compliance and quality assurance
- Research and understand toxicology and pharmacology testing and protocols
- Perform training sessions for Recovery Management Solutions MRO Department
- Create, compose, and implement Standard Operating Procedures for department and develop process improvements
- Maintain MROA certification through Medical Review Officer Certification Council.
- Developed strategies for improving operational efficiency while reducing costs.
Accounting Administrative Assistant, Part-time
Precision Distribution Consulting, Inc.
York, PA
09.2007 - 12.2011
- Assisted in the preparation of monthly financial statements and reports.
- Maintained accounts payable and receivable files, invoices and other related records.
- Prepared check runs for payments to vendors and employees.
Pharmaceutical Project Manager
Lancaster Laboratories
Lancaster, PA
06.2001 - 03.2007
- Maintained and established good working relationships with clients and provided excellent customer service
- Visited clients to further develop personal relationships
- Facilitated and organized client audits, visits and conference calls and gave lab tours to clients
- Researched, responded, and resolved client concerns or complaints
- Assembled and maintained project-related documentation for lab management and audits
- Promoted lab services to clients to increase sales
- Followed up with new project leads
- Audited client sample paperwork after entry of samples into LIMS (Laboratory Information Management System) database
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Led meetings with internal team members, consultants and contractors.
Education
Bachelor of Arts - English
Shippensburg University
Skills
- Information Verification
- Reporting and documentation
- Growth Mindset
- Constant learning
- Resourceful
- Customer service understanding
- Administrative Leadership
- Laboratory and specimen testing knowledge
Continual Learning
- Principles of Project Management, HACC, 2022
- Life Cycle Development, HACC, 2021
- Approaches to Weight Management, HACC, 2020
- Introduction to Wellness and Health Promotion, HACC, 2020
- Grant Writing, Penn State Extension, 2020
- Building the Profile of a Great Leader, 2018
- Approaches to Stress Management, HACC, 2019
- Supervisory Awareness Training, 2018
- Microsoft Excel-Go Skills, 2018
- Medical Review Officer Certification Council –MROA certification, 2012, 2015, 2018, 2021
- Signature Service-The Key to Customer Satisfaction, 2002
- Fish Philosophy Training, 2002
- Substance Abuse Management Training, 2000
- Business Writing, 2000
- Mastering the Instructional Design, Penn State Harrisburg, 1999
- Time Management for Goal Based Living, 1999
Accomplishments
- 2017 Adams County Sports Hall of Fame Inductee
- 2009 Shippensburg University Athletic Hall of Fame Inductee
Certification
- Medical Review Officer Certification Council - Certified since 2012
Affiliations
- Snack Bar Coordinator for High School Cross-Country Invitational since 2018
- Church Council Member
- Fundraising Chair for church events
- Volunteer Cross-Country Coach, 2020
Timeline
Senior Certified Medical Review Officer
Vault Workforce Screening, A Sterling Company
01.2012 - Current
Accounting Administrative Assistant, Part-time
Precision Distribution Consulting, Inc.
09.2007 - 12.2011
Pharmaceutical Project Manager
Lancaster Laboratories
06.2001 - 03.2007
Bachelor of Arts - English
Shippensburg University
Similar Profiles
KATHY L. LATHAMKATHY L. LATHAM
Customer Support Specialist at Vault Workforce ScreeningCustomer Support Specialist at Vault Workforce Screening
Eugene MaunduEugene Maundu
Assistant Verification Specialist at DARUBINI SCREENING INTERNATIONAL COMPANY.Assistant Verification Specialist at DARUBINI SCREENING INTERNATIONAL COMPANY.
Mary SmithMary Smith
LVN at AKM Home Health Com & Sterling Home Health CompanyLVN at AKM Home Health Com & Sterling Home Health Company