Stephanie Arnold
Auburn,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nanny
Family
07.2022 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Au Pair
Cultural Care
12.2019 - 07.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in English through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
Hospital Receptionist and Cashier
Santa Martha
12.2014 - 11.2019
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
- Handled challenging situations with poise and professionalism while addressing patient concerns or complaints promptly.
- Facilitated patient check-in procedures, verifying demographics and insurance coverage for accurate recordkeeping.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Chemistry, Biology, Physiology
Anhanguera
Niteroi, Rio De Janeiro, Brazil06.2018
High School Diploma -
Colegio Estadual Pinto Lima
Niteroi, Rio De Janeiro, Brazil12.2013
Skills
- Patience and understanding
- Friendly
- Medical terminology knowledge
- Medical Billing Basics
- Payment Collection
- Customer Service
- Reliability and Trustworthiness
- Approachable
- Patient Registration
- Insurance Verification
Certification
- Medical Billing and Coding Fundamentals Specialization, Coursera - In process
- Adult and Pediatric First Aid/CPR/AED , American Red Cross
Languages
Portuguese
Native or Bilingual
Timeline
Nanny
Family
07.2022 - Current
Au Pair
Cultural Care
12.2019 - 07.2022
Hospital Receptionist and Cashier
Santa Martha
12.2014 - 11.2019
Bachelor of Science - Chemistry, Biology, Physiology
Anhanguera
High School Diploma -
Colegio Estadual Pinto Lima
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