Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Arreaga

Littleton,CO

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Front Gate Attendant

A1 Organics
06.2023 - 09.2025
  • Processed visitors efficiently, ensuring compliance with access protocols.
  • Maintained accurate entry logs to track visitor traffic.
  • Trained new staff on operational procedures and customer service standards.
  • Developed strategies to enhance visitor flow during peak periods.
  • Conducted regular equipment checks for safety and functionality compliance.
  • Reduced wait times by streamlining entry fee and parking pass processing.
  • Addressed guest inquiries promptly, delivering accurate information.
  • Managed cash and account transactions, including deposits and transportation to bank.

Costumer Service

7/11 Convenience Store
04.2022 - 06.2023
  • Tracked customer service cases and updated service software with customer information.
  • Provided primary customer support to internal and external customers.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed timely and effective replacement of damaged or missing products.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.

Dog Bather

Auntie Jens Dog Grooming
09.2021 - 02.2022
  • Kept coat clean and Healthy with regular dog washing grooming and trimming
  • Delivered continuous focus and attention to lodged animals promoting high level of care and oversight.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Legal Assistant/Receptionist

Vinci Law Office
11.2017 - 06.2021
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered telephone calls and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through emails, telephone or mail.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Scheduled and confirmed appointments and meetings for the senior management team.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impressions
  • Answered large volumes of incoming calls daily to resolve client/customer issues.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit and directed to specific offices.
  • Collected Service payments from clients and updated account balances.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Worked alongside attorneys, administrative assistants on complex cases and legal processes.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
  • Filed court documents and legal pleadings with court clerks on behalf of attorneys.
  • Organized key evidence exhibits to prepare for trials.
  • Assisted up to 4 lawyers
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Revised and finalized letters, briefs and memos.
  • Contacted clients to discuss progress of cases.

Apartment Leasing Agent

Career Strategies Inc
08.2017 - 11.2017
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Verified tenants incomes and other information before accepting lease applications.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to request and scheduled appointments for property showings.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Collected rent and tracked resident payments and information in the computer system.
  • Held high approval rating and maintained customer loyalty with top-notch service.

TSO

Transportation Security Administration, TSA
11.2015 - 08.2017
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Conducted bad searches and performed pat-downs of passengers to maintain secure, safe premises.
  • interacted with the public to give directions, explain rules and regulations and respond to inquiries.
  • Screened over thousands of passengers per day by verifying ID’s and boarding passes.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Operated X-Ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
  • Provide top-notch protection for traveling public by conducting tests for explosives residue.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Used explosives detection machines and chemical swab systems to identify potential hazards.

Education

High School Diploma -

Abraham Lincoln High School
05.2007

Skills

  • Retail Sales Customer Service
  • Adobe Systems Adobe Acrobat
  • Stocking and Replenishing
  • Document and Records Management
  • Money Handling Abilities
  • Documentation
  • Credit Card Payment Processing

Timeline

Front Gate Attendant

A1 Organics
06.2023 - 09.2025

Costumer Service

7/11 Convenience Store
04.2022 - 06.2023

Dog Bather

Auntie Jens Dog Grooming
09.2021 - 02.2022

Legal Assistant/Receptionist

Vinci Law Office
11.2017 - 06.2021

Apartment Leasing Agent

Career Strategies Inc
08.2017 - 11.2017

TSO

Transportation Security Administration, TSA
11.2015 - 08.2017

High School Diploma -

Abraham Lincoln High School

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