Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Artis

Stephanie Artis

Hale'iwa

Summary

I graduated at 16 years old and began running the family company at the age of 24 as the lead artist, event coordinator leading 3 highly successful festivals in my first year while pursuing and elevated education learning under successful professionals
I’ve also worked with the Navy to create an uplifting environment to achieve excellence while accomplishing day to day tasks in military installations as well as military vessels.

Driven by a passion for excellence in customer service and a proven track record in team leadership, I leveraged my skills at Ron Artis LLC to significantly enhance customer satisfaction and team productivity . Specializing in conflict resolution and strategic planning, I consistently met sales targets, contributing to a 20% growth in client retention.

I could go on and on I have references and we should definitely talk in person I’d

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Polo Ralph Lauren
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Customer Service Representative

North Shore Shark Adventures
05.2014 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Customer check ins for dive excursions

Manager

Ron Artis Family LLC
04.2011 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Planned and executed cutting edge festivals events leading employees + 83 volunteers

Education

Home Schooled

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution
  • Client service
  • Store opening and closing
  • Sales expertise
  • Customer needs assessment
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Guest relations
  • Payment processing
  • Strategic planning
  • Building rapport
  • Policy and procedure adherence
  • Merchandise display
  • Negotiation tactics
  • Cold calling
  • CRM software proficiency
  • Dispute mediation
  • Friendly and outgoing
  • Contact follow-up
  • Lead database management
  • New teller training
  • Positive and professional
  • Hospitality and accommodation
  • Energetic self-starter

Languages

Japanese
Full Professional
French
Limited Working
Korean
Limited Working
Chinese (Mandarin)
Limited Working
German
Limited Working

Timeline

Customer Service Representative

North Shore Shark Adventures
05.2014 - Current

Manager

Ron Artis Family LLC
04.2011 - Current

Sales Associate

Polo Ralph Lauren

Home Schooled

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Stephanie Artis