Stephanie Augustine
Hanover,US
Summary
Medical Assistant with over 10 years of extensive expertise in patient care and clinic efficiency, skilled in EMR management, appointment scheduling, and enhancing patient satisfaction. Demonstrates strong collaborative skills by supporting procedural readiness and safety, optimizing scheduling, and improving communication within healthcare teams. Committed to leveraging comprehensive medical administration knowledge to drive excellence and innovation in healthcare settings while seeking new opportunities to broaden professional horizons.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellspan ENT
09.2023 - 06.2025
- Room patients and take vitals, ensuring efficient workflow and patient comfort.
- Assist in procedures, enhancing team collaboration and patient care quality.
- Prepare instruments, supporting procedural readiness and safety.
- Manage medication tasks, prescription prior authorizations and approvals.
- Coordinate appointments and referrals, optimizing scheduling and provider communication.
Medical Assistant
Gastroenterology Associates of York
04.2009 - 10.2012
- Scheduled patient appointments and procedures.
- Managed phone communications, ensuring prompt and accurate information delivery.
- Confirmed daily appointments, maintaining an organized and reliable schedule.
- Processed prior authorizations and refills, improved patient access to medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting orders before depleted.
Medical Administrative Assistant
Associate In Adult Medicine
03.2007 - 04.2009
- Scheduled appointments, enhancing clinic efficiency and patient satisfaction.
- Processed drug refills and authorizations, ensuring timely patient care.
- Managed referrals and insurance, streamlining administrative tasks.
- Conducted patient intake and vitals, supporting accurate diagnoses.
- Assisted in procedures, contributing to quality patient outcomes.
Medical Receptionist
Podiatry Associates
01.2002 - 01.2007
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Monitored billing accuracy, facilitating timely payments.
- Managed multi-line phone system and pleasantly greeted patients.
- Handled prior authorizations and referrals efficiently.
Education
Associate's degree - Medical Administrative Assistant
Consolidated School of Business-York Area
York, PA04.2000
Skills
- Medical Records
- Insurance Verification
- Prior Authorization
- Customer Service
- Data entry
- Patient scheduling
- Vital signs monitoring
- Immunization administration
- Medical billing
- EMR / EHR
Certification
BLS-American Heart Association, 2023-10-01, 2025-10-01
Timeline
Medical Assistant
Wellspan ENT
09.2023 - 06.2025
Medical Assistant
Gastroenterology Associates of York
04.2009 - 10.2012
Medical Administrative Assistant
Associate In Adult Medicine
03.2007 - 04.2009
Medical Receptionist
Podiatry Associates
01.2002 - 01.2007
Associate's degree - Medical Administrative Assistant
Consolidated School of Business-York Area
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