Stephanie Austin
Information Technology And Security
Tempe,AZ
Summary
Meticulous Senior Infrastructure Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
8
8
Certifications
Work History
Senior Infrastructure Engineer
State Farm
03.2019 - Current
- Role Access Owner- Administer and document all our teams’ accesses
- Shift Lead- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Developed proposals for clients outlining project scope and timeline.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
Information Security Analyst
Statefarm Insurance
08.2022 - 01.2023
- Performed risk analyses to identify appropriate security countermeasures.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Conducted security audits to identify vulnerabilities.
- Recommend improvements in security systems and procedures.
Support Engineer
INSYNQ
07.2013 - 10.2016
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.
- Enhanced real-world system operation by standardizing production and field installation processes.
Education
Associates - Applied Science with Networking and Cyber Security
Tacoma Community College
Tacoma, WA 01.2012 - 06.2014
Skills
Forward-thinking mindset
Certification
CompTIA A + Certification, Tacoma Community College Fall 2014
Accomplishments
- Supervised team of 35 staff members.
- Managed up to 7 projects at a time.
- Collaborated with team of 15 in the development of a Password reset tool for LDAP.
- Resolved product issue through consumer testing.
Timeline
Information Security Analyst
Statefarm Insurance
08.2022 - 01.2023
Senior Infrastructure Engineer
State Farm
03.2019 - Current
Support Engineer
INSYNQ
07.2013 - 10.2016
Associates - Applied Science with Networking and Cyber Security
Tacoma Community College
01.2012 - 06.2014
CompTIA A + Certification, Tacoma Community College Fall 2014
CompTIA Security +, Tacoma Community College Fall 2014
Help Desk Certification, Tacoma Community College Spring 2014
Technical Support Certification, Tacoma Community College Spring 2014
Network Support Certification, Tacoma Community College Spring 2014
Database Management Certification, Tacoma Community College Spring 2014
Scrum Master Certification. Scrum Alliance Spring 2021
AWS Cloud Practitioner Winter 2023
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