Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stephanie Austin

Stephanie Austin

Euclid,OH

Summary

Results-driven professional with a proven track record of enhancing client profitability through customized advice and innovative solutions. Expertise in swiftly identifying customer needs and crafting tailored strategies that elevate company performance. Proficient in analyzing industry trends, competitor activities, and market conditions to inform strategic decision-making. Committed to delivering measurable outcomes that drive business success and foster long-term growth.

Overview

4
4
years of professional experience

Work History

Independent Contractor

Delivery & Distribution Solutions, LLC
08.2024 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customers' business offices.
  • Completed on-time deliveries by choosing the best and most efficient routes.

SOCIAL MEDIA MARKETING SPECIALIST

Inner Healing Ministries
05.2023 - Current
  • Creating content for social media through streaming and visual designs, managing technical equipment for the client's needs
  • Managed social media accounts on a day-to-day basis to increase company recognition by creating engaging content.
  • Boosted reach by creating digital content, managing scheduling, maintaining social media accounts, and reporting analytics to measure engagement.
  • Strategized and developed video content for client's website and social media publications.

COMMUNITY MANAGER

Oklahoma City Chargers Esports Team
04.2023 - 08.2025
  • Operate, organize, and moderate Discord for the community and events, support social media marketing and talent acquisition
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

DREAM TEAM LEAD/ASSISTANT COMMUNITY MANAGER

1000 Dreams Fund Non-Profit Origination
10.2021 - 03.2025
  • Supporting and operating fundraising events, community moderation, creating content for social media, and hosting events
  • Connected individuals with available and relevant resources.
  • Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
  • Advocated for social and community service programs to increase awareness and funding.

SOCIAL MEDIA, INFLUENCER MANAGER

MoonRock Agency
07.2022 - 03.2023
  • Creating social media structure and concepts for the client, creating and managing their influencer program while scouting and recruiting talent, coordinating online and in-person events for outreach and fundraising.
  • Created, curated, and managed published content for feeds and stories across social media channels.
  • Live-streamed dialogue and events on Facebook, Twitter, and Instagram to optimize interaction and engagement levels.
  • Formulated high-quality written storytelling and visual content for social media campaigns.

Education

High School Diploma -

Medina High School
Medina, OH
01.2001

Skills

  • Social Media Expertise
  • Community Management
  • Event Planning
  • Content Development
  • Customer Client Services
  • Team Building
  • Time management
  • Complaint resolution
  • Scheduling
  • Project management
  • Live chat support
  • Email management

Websites

Timeline

Independent Contractor

Delivery & Distribution Solutions, LLC
08.2024 - Current

SOCIAL MEDIA MARKETING SPECIALIST

Inner Healing Ministries
05.2023 - Current

COMMUNITY MANAGER

Oklahoma City Chargers Esports Team
04.2023 - 08.2025

SOCIAL MEDIA, INFLUENCER MANAGER

MoonRock Agency
07.2022 - 03.2023

DREAM TEAM LEAD/ASSISTANT COMMUNITY MANAGER

1000 Dreams Fund Non-Profit Origination
10.2021 - 03.2025

High School Diploma -

Medina High School

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