Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Stephanie Autry

Henderson,KY

Summary

Friendly customer service/ sales representative with many years of experience. Expert in issues with fantastic persuasion and communication abilities. Dedicated to efficiency in obtaining signatures and routing door-to-door walks.

Overview

15
15
years of professional experience

Work History

Carhop Server

Sonics Drive In
Evansville, IN
12.2022 - 08.2024
  • Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
  • Ensured that all orders were accurate and complete before serving them to customers.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
  • Kept work areas clean and organized throughout shift.
  • Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
  • Processed payments for meals using cash registers or point-of-sale systems.
  • Verified the accuracy of guest orders prior to delivery or pickup.

Owner

The Kirby Company (ACE Enterprise)
Williamsport, PA
01.2017 - 11.2022
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted performance reviews for employees on a regular basis.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Developed and implemented successful sales strategies to meet business goals.

Administrative Door-to Door Sales Representative

The Kirby Company
Evansville, IN
06.2009 - 12.2016
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Demonstrated how to use the product and its features.
  • Greeted customers at their door and introduced myself.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Collected payments from customers, including cash, check or credit card transactions.
  • Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
  • Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Maintained accurate records of sales activity using computer software programs.
  • Developed relationships with key decision makers within target accounts.
  • Listened to customers to understand needs and put together optimal solutions.

Education

High School Diploma -

F.J. Reitz High School
Evansville, IN
05-2009

Skills

  • Appointment Scheduling
  • Closing deals
  • Goal-Oriented
  • Door to door sales
  • Credit Applications
  • Closing Techniques
  • Filing
  • Presentation Preparation
  • Operations
  • Building rapport

Accomplishments

  • Traveled with Kirby Company from 2009-2022 beginning in Evansville and ending in Pennsylvania and many places in-between.
  • Number 1 qualifying canvasser for most appointments set 12 months consecutively.
  • Qualified as a canvasser to open my office and begin distributing the product as the sole proprietor.
  • Quickly became 50th distributor in the world, competing with nearly 500 other distributors.
  • Carhop with most positive mentions/ surveys from February- June resulting in promotion to evening lead carhop.

Affiliations

  • I enjoy furthered knowledge both off and on the clock whether it be business or pleasure.
  • Gardening
  • Kayaking, fishing and camping.
  • Playing and learning piano, creating music.
  • Journaling.

Timeline

Carhop Server

Sonics Drive In
12.2022 - 08.2024

Owner

The Kirby Company (ACE Enterprise)
01.2017 - 11.2022

Administrative Door-to Door Sales Representative

The Kirby Company
06.2009 - 12.2016

High School Diploma -

F.J. Reitz High School

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Stephanie Autry