Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Ayala

Henderson

Summary

Dynamic professional with a proven track record at CCSD, excelling in teamwork and communication. Recognized for enhancing client satisfaction through exceptional service and attention to detail. Adept at problem-solving and critical thinking, I foster positive environments and drive continuous improvement in all endeavors. Committed to delivering impactful results in fast-paced settings.

Overview

19
19
years of professional experience

Work History

SPTA

CCSD
Henderson, NV
02.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Cosmetologist

Self Employed Services
Las Vegas, NV
05.2007 - 02.2016
  • Provided personalized consultations to assess client needs and preferences.
  • Executed haircuts, color treatments, and styling techniques with attention to detail.
  • Maintained cleanliness and organization of workspace to ensure client safety and satisfaction.
  • Developed a loyal client base through effective communication and exceptional service delivery.
  • Adapted to new trends in cosmetology by attending workshops and training sessions regularly.
  • Implemented innovative techniques to enhance service offerings and improve client experiences.
  • Mentored junior stylists on best practices in customer service and technical skills.
  • Streamlined appointment scheduling processes to maximize efficiency and reduce wait times.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.

Early Childhood Educator

La Petite Academy Inc.
Henderson, NV
09.2019 - 02.2023
  • Developed engaging lesson plans aligning with state standards to enhance children's learning experiences.
  • Fostered a nurturing environment that promoted social, emotional, and cognitive development in young children.
  • Implemented classroom management strategies to ensure safety and encourage positive behavior among students.
  • Collaborated with parents to provide updates on child progress and address developmental concerns effectively.
  • Utilized educational materials and resources to support diverse learning styles and individual needs of children.
  • Mentored new educators on best practices for early childhood education and classroom management techniques.
  • Evaluated children's progress through ongoing assessments, tailoring instruction to meet developmental milestones.
  • Enhanced curriculum effectiveness by integrating innovative teaching methods and hands-on activities for student engagement.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Mental Health Support Worker

Behavioral Health Center
Las Vegas, NV
03.2016 - 03.2017
  • Provided direct support to individuals navigating mental health challenges, fostering a safe environment.
  • Assisted in the implementation of individualized care plans, ensuring adherence to treatment goals.
  • Monitored client progress and reported significant changes to healthcare teams for timely interventions.
  • Facilitated group therapy sessions, promoting peer support and positive communication among participants.
  • Trained new staff on best practices in mental health support, enhancing team effectiveness and service delivery.
  • Advocated for clients' rights and needs within the facility, ensuring proper access to resources and services.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
  • Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
  • Provided clients with recommendations to community resources.
  • Built partnerships with community agencies and service providers to remove access gaps.

Education

No Degree - Special Education

College of Southern Nevada
Las Vegas, NV

High School Diploma -

Secta
Las Vegas, NV

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication

Timeline

SPTA

CCSD
02.2023 - Current

Early Childhood Educator

La Petite Academy Inc.
09.2019 - 02.2023

Mental Health Support Worker

Behavioral Health Center
03.2016 - 03.2017

Cosmetologist

Self Employed Services
05.2007 - 02.2016

No Degree - Special Education

College of Southern Nevada

High School Diploma -

Secta