Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Bailey

Seth,WV

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Sandwich Artist

Subway
06.2021 - 10.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Manager

McDonald's Restaurant
01.2020 - 06.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

Cashier/Restaurant Food Server

Ja Taime
03.2018 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Data Collector

Boone County
07.2013 - 11.2014
  • Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
  • Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
  • Conducted surveys and documented all responses.
  • Assisted in the creation of meaningful reports based on collected data that highlighted key trends and insights for decisionmakers.
  • Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.

Education

Nail Technician Lisence - The Art of Acrylic Nails

Montana Academy of Salons
Great Falls, MT
01.2019

High School Diploma -

Sherman Junior Senior High School
Seth, WV
05.2012

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Data collection techniques
  • GPS Navigation
  • Confidentiality Practices
  • Documentation abilities
  • Data Management
  • Data Interpretation
  • Computer Skills
  • Team Leadership
  • Team Collaboration

Timeline

Sandwich Artist

Subway
06.2021 - 10.2022

Manager

McDonald's Restaurant
01.2020 - 06.2021

Cashier/Restaurant Food Server

Ja Taime
03.2018 - 09.2018

Data Collector

Boone County
07.2013 - 11.2014

Nail Technician Lisence - The Art of Acrylic Nails

Montana Academy of Salons

High School Diploma -

Sherman Junior Senior High School

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