Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Baker

Stephanie Baker

Pittsford,VT

Summary

Dynamic professional with extensive experience at Staples, excelling in team management and interpersonal communication. Proven track record in enhancing client satisfaction and optimizing operational efficiency. Skilled in data analysis and recordkeeping, demonstrating adaptability and critical thinking to drive project success and foster collaborative environments.

Overview

7
7
years of professional experience

Work History

Print & Marketing

Staples
02.2025 - Current
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Gained extensive knowledge in data entry, analysis and reporting.

Assistant Manager

Hannaford Supermarket
10.2024 - 02.2025
  • RRutMonitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Dispatch Supervisor

Four Seasons Traffic Control
08.2022 - 07.2024
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Evaluated and adjusted over 70+ routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

Crew Trainer

Taco Bell
05.2020 - 08.2022
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Cook

Paddlers Pub
06.2018 - 09.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

Diploma -

Otter Valley Union High School
Brandon, VT
06.2004

Skills

  • PPE compliance
  • Google drive
  • Organization
  • Analytical and critical thinking
  • Team management
  • Critical thinking
  • Self-Directed
  • Recordkeeping
  • Microsoft Word
  • Interpersonal communication
  • Multitasking
  • Clerical support

Timeline

Print & Marketing

Staples
02.2025 - Current

Assistant Manager

Hannaford Supermarket
10.2024 - 02.2025

Dispatch Supervisor

Four Seasons Traffic Control
08.2022 - 07.2024

Crew Trainer

Taco Bell
05.2020 - 08.2022

Cook

Paddlers Pub
06.2018 - 09.2020

Diploma -

Otter Valley Union High School

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