Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Stephanie Baldwin

Statesboro,Georgia

Summary

Team player who is also a good communicator. Capable of overseeing all aspects of front-end and back-end operations. Born leader and analytical problem-solver with a track record of successful team building and management. Excellent customer service, communication, and listening skills, as well as experience with cash management and point-of-sale systems. Focused on ensuring smooth financial, personnel, and operational operations. Strong motivation combined with outstanding interpersonal, communication, and team-building abilities. Ready to take on new challenges and work with a dynamic organization to achieve success. A resourceful leader who can stay calm under pressure and delegate day-to-day responsibilities. Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty.

Overview

15
15
years of professional experience

Work History

Store Manager

Dollar General
Statesboro, GA, US
06.2019 - 01.2023
  • Keep track of inventory and make sure products are available
  • Was in charge of vendor selection and relationships in order to ensure the best pricing and on-time delivery of items like [Type] and [Type]
  • Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow
  • Manage point-of-sale systems, focusing on accuracy and efficiency
  • Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions

General Laborer

NRS
Pooler, GA, US
05.2015 - 02.2018
  • Reduced workflow gaps by maintaining a welded frame and a consistent material flow through the production lines
  • Oversaw inventory processes in order to keep project delays to a minimum
  • PVC weld chiseling, window builds and finishes, and excess frame corner weld clearing were among the projects I assisted senior leadership with
  • Moved heavy materials around the work zone with tugs, hand trucks, and pallet jacks

Associate

Statesboro taxes
Statesboro, GA, US
01.2015 - 07.2015
  • Provided high-quality care to patients by actively listening, asking open-ended questions, and [Skill]
  • Made sure the information was accurate when recording [Number] transactions on a daily basis
  • Schedule appointments

Shift Supervisor

Baldinos Giant Jersey Subs
Statesboro, GA, US
01.2011 - 10.2014
  • Developed and improved job assignments for the [Type] team, planned production schedules, and improved task flow organization
  • Implemented security, safety, and loss prevention strategies during shifts

Customer Service Representative

Best Buy
Richfield, MN
10.2010 - 06.2011
  • Responded to customer requests for products, services, and company information.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Created and maintained detailed database to develop promotional sales.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Customer Service Representative

Enhanced Recovery Company
Waycross, GA
04.2008 - 08.2009
  • Responded to customer requests for products, services, and company information.

•set up and activated customer accounts

•informed customer about billing and making payments

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate -

Colorado Technical University
Colorado Springs, CO
07.2015

Skills

  • Customer service
  • Sales expertise
  • Product and service sales
  • Merchandising
  • Business Strategy
  • Training and mentoring
  • Staff training and development
  • Excellent customer service skills
  • Goals and performance
  • Sale expertise
  • Associate business

Timeline

Store Manager

Dollar General
06.2019 - 01.2023

General Laborer

NRS
05.2015 - 02.2018

Associate

Statesboro taxes
01.2015 - 07.2015

Shift Supervisor

Baldinos Giant Jersey Subs
01.2011 - 10.2014

Customer Service Representative

Best Buy
10.2010 - 06.2011

Customer Service Representative

Enhanced Recovery Company
04.2008 - 08.2009

Associate -

Colorado Technical University
Stephanie Baldwin