Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Stephanie Baldwin

Statesboro,Georgia

Summary

Team player who is also a good communicator. Capable of overseeing all aspects of front-end and back-end operations. Born leader and analytical problem-solver with a track record of successful team building and management. Excellent customer service, communication, and listening skills, as well as experience with cash management and point-of-sale systems. Focused on ensuring smooth financial, personnel, and operational operations. Strong motivation combined with outstanding interpersonal, communication, and team-building abilities. Ready to take on new challenges and work with a dynamic organization to achieve success. A resourceful leader who can stay calm under pressure and delegate day-to-day responsibilities. Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty.

Overview

15
15
years of professional experience

Work History

Store Manager

Dollar General
06.2019 - 01.2023
  • Keep track of inventory and make sure products are available
  • Was in charge of vendor selection and relationships in order to ensure the best pricing and on-time delivery of items like [Type] and [Type]
  • Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow
  • Manage point-of-sale systems, focusing on accuracy and efficiency
  • Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions

General Laborer

NRS
05.2015 - 02.2018
  • Reduced workflow gaps by maintaining a welded frame and a consistent material flow through the production lines
  • Oversaw inventory processes in order to keep project delays to a minimum
  • PVC weld chiseling, window builds and finishes, and excess frame corner weld clearing were among the projects I assisted senior leadership with
  • Moved heavy materials around the work zone with tugs, hand trucks, and pallet jacks

Associate

Statesboro taxes
01.2015 - 07.2015
  • Provided high-quality care to patients by actively listening, asking open-ended questions, and [Skill]
  • Made sure the information was accurate when recording [Number] transactions on a daily basis
  • Schedule appointments

Shift Supervisor

Baldinos Giant Jersey Subs
01.2011 - 10.2014
  • Developed and improved job assignments for the [Type] team, planned production schedules, and improved task flow organization
  • Implemented security, safety, and loss prevention strategies during shifts

Customer Service Representative

Best Buy
10.2010 - 06.2011


  • Responded to customer requests for products, services, and company information.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Created and maintained detailed database to develop promotional sales.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Customer Service Representative

Enhanced Recovery Company
04.2008 - 08.2009
  • Responded to customer requests for products, services, and company information.

•set up and activated customer accounts


•informed customer about billing and making payments


  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate -

Colorado Technical University
Colorado Springs, CO
07.2015

Skills

  • Customer service
  • Sales expertise
  • Product and service sales
  • Merchandising
  • Business Strategy
  • Training and mentoring
  • Staff training and development
  • Excellent customer service skills
  • Goals and performance
  • Sale expertise
  • Associate business

Timeline

Store Manager

Dollar General
06.2019 - 01.2023

General Laborer

NRS
05.2015 - 02.2018

Associate

Statesboro taxes
01.2015 - 07.2015

Shift Supervisor

Baldinos Giant Jersey Subs
01.2011 - 10.2014

Customer Service Representative

Best Buy
10.2010 - 06.2011

Customer Service Representative

Enhanced Recovery Company
04.2008 - 08.2009

Associate -

Colorado Technical University
Stephanie Baldwin