Stephanie Ball
Spartanburg,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Office Manager
The Retreat At Gaffney
06.2023 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Payroll
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Payroll/Maintained missed punches, vacation and sick time.
Patient Access Representative
Spartanburg Regional Medical Center
10.2019 - 05.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Human Resource Assistant
Sage Automotive Interiors
04.2013 - 10.2019
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Education
Certificate in Medical - Phylbotomy
Spartanburg Technical College
Spartanburg, SC02.2013
High School Diploma -
Broome High School
Spartanburg, SC05.1991
Skills
- Proposal Writing
- Records Management
- Office Management
- Human Resources
Certification
- Epic
- Alis
- Yardi
- Word
- Excel
- Powerpoint
- Kronos
- Paylocity
Timeline
Business Office Manager
The Retreat At Gaffney
06.2023 - Current
Patient Access Representative
Spartanburg Regional Medical Center
10.2019 - 05.2023
Human Resource Assistant
Sage Automotive Interiors
04.2013 - 10.2019
Certificate in Medical - Phylbotomy
Spartanburg Technical College
High School Diploma -
Broome High School
- Epic
- Alis
- Yardi
- Word
- Excel
- Powerpoint
- Kronos
- Paylocity
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