Stephanie Ball
Spartanburg,SC
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements.
Overview
12
12
years of professional experience
Work History
Business Office Manager
The Retreat At Gaffney
Gaffney, SC
01.2023 - Current
- Ensured that all office equipment was maintained properly.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Developed and implemented office policies and procedures.
- Developed and implemented procedures to ensure efficient workflow in the office.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Monitored office inventory to maintain supply levels.
- Ordered supplies when necessary to keep the office running smoothly.
- Facilitated communication and coordination between department heads, staff, and external partners.
- Created and managed budgets for travel, training, and team-building activities.
- Handled confidential company information in accordance with established protocols.
- Provided customer service support to clients by responding to inquiries in a timely manner.
Patient Access Representative
Mary Black Hospital
Spartanburg, SC
01.2019 - 12.2023
- Coordinated registration processes for incoming patients, ensuring accuracy and completion of all required documents.
- Communicated with patients with compassion while keeping medical information private.
- Maintained records management system to process personnel information and produce reports.
- Monitored daily operations of the registration office, providing assistance as needed.
- Ensured compliance with state regulations pertaining to patients enrollment records.
- Explained policies, procedures and services to patients.
Human Resources Assistant
Sage Automotive Interiors
Spartanburg, SC
04.2013 - 01.2019
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Developed and implemented effective recruitment strategies to attract qualified candidates.
- Participated in job fairs and other recruitment events to source potential candidates.
- Updated employee database with changes in job title, salary information or contact details.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Conducted new hire orientations and onboarding processes for incoming employees.
- Performed administrative tasks related to payroll processing or benefit administration.
Education
Phlebotomy
Spartanburg Community College
Spartanburg, SC03-2018
High School Diploma -
Broome High SChool
Spartanburg, SC05-1991
Skills
- Office management
- Staff training and development
- Human resources management
- Employee onboarding
- Business recordkeeping
- Presentation design
- Event coordination
- Problem-solving abilities
Affiliations
- Gardening
- Photography
Accomplishments
- Signed on Dollar General Distribution at opening
- Volunteer at Hope for Children
- Lead Morale Committee
Timeline
Business Office Manager
The Retreat At Gaffney
01.2023 - Current
Patient Access Representative
Mary Black Hospital
01.2019 - 12.2023
Human Resources Assistant
Sage Automotive Interiors
04.2013 - 01.2019
Phlebotomy
Spartanburg Community College
High School Diploma -
Broome High SChool
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