Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Ballinger

Unionville,TN

Summary

Dynamic Retail Sales Associate with a proven track record at Bizee Mart, excelling in customer engagement and upselling techniques. Skilled in managing inventory and maintaining store organization, I foster positive shopping experiences and enhance customer loyalty through exceptional service and effective communication. Committed to achieving sales goals and improving store performance.

Overview

18
18
years of professional experience

Work History

Retail Sales Associate

Bizee Mart
02.2025 - Current
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Retail Sales Associate

Shelbyville Vape Shop
01.2018 - 02.2025
  • Engaged with customers to address inquiries and resolve concerns promptly.
  • Participated in training sessions, acquiring knowledge of product features and benefits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.

Retail Sales Associate

Two Way Market
01.2008 - 01.2018
  • Assisted customers with product selection, enhancing their shopping experience.
  • Maintained cleanliness and organization of sales floor to promote efficient operations.
  • Learned and operated point-of-sale system for processing transactions accurately.
  • Collaborated with team members to restock merchandise and manage inventory levels.
  • Supported visual merchandising efforts by arranging products according to store guidelines.
  • Adapted quickly to changing priorities in a fast-paced retail environment.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.

Education

Tennessee Prepatory School
Nashville, TN
06.1998

Skills

    Managed the kitchen

    Ordered supplies for the kitchen

    Prepared the food

    Stocked merchandise

Timeline

Retail Sales Associate

Bizee Mart
02.2025 - Current

Retail Sales Associate

Shelbyville Vape Shop
01.2018 - 02.2025

Retail Sales Associate

Two Way Market
01.2008 - 01.2018

Tennessee Prepatory School

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Stephanie Ballinger