Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Valley Institute of Prosthetic and Orthopedics
Bakersfield, CA
09.2022 - Current
Maintained accurate records of all referrals, including contact information and follow-up activities.
Monitored patient progress throughout the referral process.
Created reports on referral activity and outcomes.
Performed data entry related to referrals into electronic health record systems.
Reviewed medical records to determine if additional services are needed prior to making a referral.
Scheduled patients according to availability, urgency and insurance authorization guidelines.
Reviewed demographic, clinical and insurance information before sending to referred specialists.
Answered questions and resolved concerns raised by both patients and specialists.
Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Reviewed data obtained from referring physicians for completeness and accuracy.
Communicated with patients with compassion while keeping medical information private.
Practice Coordinator and Surgery Scheduler
Southern California Orthopedic Institute
Bakersfield, CA
11.2018 - 04.2023
Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
Created a database to track patient information, surgery dates and other relevant data.
Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
Scheduled follow-up appointments according to post-operative protocols.
Collaborated with hospital administrators on budgeting and cost containment initiatives related to surgeries.
Monitored patient wait times and worked proactively to reduce delays when possible.
Worked closely with doctors' offices to coordinate patient referrals for surgery services.
Scheduled follow-up appointments as designated by physician.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Communicated with patients with compassion while keeping medical information private.
Food and Nutrition Assistant
Bakersfield City School District
Bakersfield, CA
08.2010 - 10.2018
Reviewed patient food allergies, calculated diet and restricted food choices from menu..
Delivered food to 200 students and asked if meal met dietary needs.
Worked with nutritionist to personalize client meal and snack plans to promote good health and performance.
Prepared meals by following recipes and determining group food quantities.
Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Education
Certified Medical Assistant -
San Joaquin Valley College
Visalia, CA
09.2018
High School Diploma -
Epic De Cesar Chavez
Tehachapi, CA
07.2017
Skills
HIPAA and OSHA Regulations
Policy and Procedure Development
Operational Records Maintenance
Verbal and Written Communication
Critical Thinking
Decision Making
Time Management
Epic Systems
Certification
BLS provider- 02/02/2022
San Joaquin Valley College Clinical Medical Assisting - 09/22/2019
Licensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics ClinicLicensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics Clinic
Medical Assistant and Scribe at Royal Palm Orthopedics & Sports Medicine InstituteMedical Assistant and Scribe at Royal Palm Orthopedics & Sports Medicine Institute