Professional Property Manager with over 10 years of success in residential property management. Solid history of directing entire operations of residential properties, including, rehab/renovations, obtaining certificate of occupancy, tenant relations, sales and marketing, maintenance, City and Section 8 physical condition inspection, resident relations/retention, financial reporting, rent collections, delinquencies/court proceedings, and maintaining high occupancy.
Overview
12
12
years of professional experience
Work History
Property Manager
Village Green Management
12.2023 - 06.2024
Managed 145 apartment and townhomes
Manages all aspects of Accounting, including, but not limited to, Accounts Payable, Accounts Receivable, Collection, and Statement of Deposits
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify any required repairs.
Introduced prospective tenants to types of units available and performed tours of premises.
Distributed and followed up on tenant renewal notices.
Assistant Property Manager
CCA/Village Green Management
08.2023 - 12.2023
Assisted with activities involved in successful day-to-day operation
Maintained property management software information, including move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections
Performed general office duties: writes service requests, newsletters, files, monitors, orders office supplies and printed materials
Rent collections and court filing
Property Manager (HUD Section 8)
Timeless Properties Detroit/Manning Manor
11.2022 - 08.2023
Responsible for recovering distressed multi-family high rise
Increased occupancy by 60%, successfully increased rental amounts through professional networking with housing agencies, and excellent tenant relations.
Section 8 Vouchers/processing necessary paperwork for approval
Overseen City inspections/Section 8 inspections
Successfully worked with income restricted programs, programs affiliated with Department of Housing and Urban Development (HUD); Michigan State Housing Agency (RD)
Assisted attorney with resolving legal cases and overseeing eviction proceedings.
Conducting regular property inspections to identify necessary maintenance repairs, and capital improvements.
Held bottom-line responsibility for end-to-end property management function, including but not limited to, tenant relations, collections, operating expenses, lease renewals, and facility security/maintenance, and oversight of all contracted services.
Property Manager
ABI Investments
06.2022 - 12.2022
Managed portfolio consisting of 3 multi-family communities, single family homes, and duplex's.
Effectively rehabilitating nearly condemned multi-family property by overseeing and coordinating maintenance, building and unit rehabilitation and renovation, coordinating with third-party vendors and contractors, timely and accurately within city guidelines, and effectively leased all market ready and Section 8 units.
Introduced prospective tenants to types of units available and performed tours
Rent collection/Legal action/City Hearings
Scheduling new move-ins/processing required documents
Property Manager
Timeless Properties Detroit/Manning Manor
01.2020 - 05.2022
Managed on-boarding items related to renovation and occupancy of newly acquired 80 unit multi-family property.
Prepared specifications, solicited bids and approved subcontracts for building services.
Coordinated and established relationships with HUD agencies
Tenant Placement/approving applications
Section 8 Vouchers/processing necessary paperwork for approval
Process all accounting rent receivables, vendor payables, security deposit refund, collections, etc..
Inspected property for liability hazards and site violations
Responsible for recruiting and managing subcontractors for turn-key and capital projects.
Conducting regular property inspections to identify necessary maintenance repairs, and capital improvements. Implemented proactive preventive maintenance policies by tracking and recording recurring issues.
Property Manager
JLL Detroit LLC/Manning Manor
01.2019 - 12.2020
Outlined process and specific trades needed to obtain Certificate of Occupancy- vacant 80-unit historic building.
Built renovation tracker specifying current condition and character of renovations and all additional items needed for completion of building renovation.
Coordinated with sub-contractors, city inspectors and t owner on all items related to mechanics of property.
Assisted Real Estate Advisor with items related to sell of building, including touring all potential buyers, coordinating with contractors, and overseeing completion of work performed, providing all requested items needed for close of property.
Property Manager
Parker Development Corp
02.2017 - 04.2020
Managed 9 unit building in Historical West Indian Village
Recruited by owner to orchestrate property overhaul to include over-due inspections, city violations, and file audits.
Orchestrated and overseen building renovation
Sourced and selected contractors to perform necessary maintenance or repairs.
Accurately process contractors’ invoices ensuring that payments are received.
Initiated new rental pricing structure to maximize profit.
Leasing/Processing application
Tenant relations/lease renewals
Rent collections
Property Manager
London Property Corp
03.2014 - 02.2016
Managed 323-unit hi-rise multi-family community.
Oversaw team of 17 during a complete building renovation.
Coordinated with maintenance staff, subcontractors, owners, and city inspectors on all items related to renovation.
Held bottom-line responsibility for end-to-end property management function, including tenant relations, facility security/maintenance, and oversight of all contracted services.
Monitored property compliance with all Federal, State, and local laws as they relate to property-specific guidelines in occupancy standards.
Maintained proactive focus on sustaining high occupancy during building renovations.
Executed new marketing, outreach, and retention programs to rebuild brand identity.
Assisted attorney with resolving legal cases and overseeing eviction proceedings.
Process all accounting rent receivables, vendor payables, security deposit refund, collections, etc.
Assistant Property Manager
Matrix Reality
02.2012 - 03.2014
Successfully increased occupancy by 60% through on-target advertising, professional networking, and excellent tenant relations.
Earned recognition for maintaining property at high capacity with low turnover through superior customer service.
Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments along with ensuring maintenance requests were handled satisfactorily.
Lease renewals, collection of monthly rental fees, deposits, and payment of incurred operating expenses.
Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services
Showed apartments to potential tenants and processed applications
Education
Associate of Arts - Business Administration And Management
Oakland Community College
Farmington Hills, MI
01.2004
Skills
Property Management (10 years)
Contractor Management (8 years)
Affordable housing program knowledge ( 10 years)
AppFolio, One Site, Excel
Contract Negotiation
Capital Project Management
Certificate of Compliance Management
Financial budgeting and reporting
Accountants Receivable
Resident Relations/Satisfaction
Property tours and inspections
Leasing and sales
Timeline
Property Manager
Village Green Management
12.2023 - 06.2024
Assistant Property Manager
CCA/Village Green Management
08.2023 - 12.2023
Property Manager (HUD Section 8)
Timeless Properties Detroit/Manning Manor
11.2022 - 08.2023
Property Manager
ABI Investments
06.2022 - 12.2022
Property Manager
Timeless Properties Detroit/Manning Manor
01.2020 - 05.2022
Property Manager
JLL Detroit LLC/Manning Manor
01.2019 - 12.2020
Property Manager
Parker Development Corp
02.2017 - 04.2020
Property Manager
London Property Corp
03.2014 - 02.2016
Assistant Property Manager
Matrix Reality
02.2012 - 03.2014
Associate of Arts - Business Administration And Management
Director Product Transition North America at Embecta, Formerly BD Diabetes CareDirector Product Transition North America at Embecta, Formerly BD Diabetes Care