Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Bates

Scottsdale,AZ

Summary

Dynamic leader with a proven track record at ZAGG, enhancing territory growth and team performance through expert sales coaching and adept use of CRM software. Excelled in creating impactful marketing strategies and fostering key relationships, driving significant revenue increases. Skilled in competitor analysis and sales presentations, showcasing exceptional organizational and time management abilities.

Overview

5
5
years of professional experience

Work History

Market Sales Manager

ZAGG
Scottsdale, AZ
03.2023 - Current
  • Developed and significantly grew assigned territories using strong engagement and marketing skills.
  • Cultivated strong professional relationships with key clients, from executive team members to store leaders, in order to drive long-term business development.
  • Provided leadership in developing creative solutions regularly for challenging sales scenarios.
  • Led, trained, and mentored a team of sales professionals within more than 150 store locations, enhancing their skills and performance.
  • Represented the MSM team at CES 2024 pitching new products to buyers which stimulated additional income generating revenue.
  • Personally created promotional materials, such as product demo boards and flyers, to increase product visibility and encourage the sell-through process.
  • Gained market share in new sales performance through aggressive team training, along with the initiation and follow-through of market-wide sales contests.
  • Worked alongside senior management to organize trade shows and other marketing events to promote products and services.
  • Selected as the face of the company's new learning platform, ZAGG Zone, assisting the team in putting together training videos and demos that have been seen by tens of thousands of retail partners nationwide.

Marketing Manager

ZAGG Franchise Team
Chandler, AZ
04.2022 - 01.2023
  • Developed and significantly grew the assigned territory of 100+ corporate locations using strong engagement and marketing skills.
  • Created and implemented strategies to increase customer satisfaction and sales growth in key retail locations.
  • Resolved customer complaints regarding sales and service.
  • Developed and implemented successful sales strategies to increase revenue.
  • Monitored competitors' activities to stay ahead in the market.
  • Coordinated marketing events for showcasing product and service offerings.
  • Oversaw budget allocation for all marketing initiatives in order to ensure cost effectiveness.

Customer Sales Representative

AT&T
Amarillo, TX
06.2021 - 03.2022
  • Advised customers on promotions, sales procedures, and strategies for maximizing results from company products.
  • Operated the register, handled cash, and processed credit card transactions.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Built and deepened relationships with account representatives to support long-term company objectives.
  • Used excellent verbal skills to engage customers in conversation, and effectively determine needs and requirements.
  • Drove sales of company products and services by meeting with customers using a strategic and organized approach.

Anchor/Reporter

KVII ABC 7
Amarillo, Texas
05.2020 - 06.2021
  • Local evening weather anchor and sports reporter.
  • Conducted interviews with various individuals to obtain valuable quotes for stories.
  • Cultivated relationships with sources and key figures in local area to reliably produce top-notch news coverage.
  • Attended press conferences, political rallies, and sporting events to gather information for newscasts.
  • Analyzed and interpreted news and information received from various sources to broadcast information.
  • Developed story ideas based on current events and audience preferences.
  • Met deadlines with reliable, in-depth news coverage.

Education

Bachelor of Arts - Journalism, Sports Journalism

Arizona State University
Phoenix, AZ
05.2020

Certificate - Marketing Essentials

Arizona State University
Phoenix
05.2020

Skills

  • Microsoft
  • Adobe
  • Sales coaching
  • Time management
  • Training development
  • Product demonstration
  • Staff supervision
  • Sales process optimization
  • Organizational skills
  • CRM software usage
  • Sales tracking
  • Brand marketing
  • Competitor analysis
  • Sales presentations

Accomplishments

  • Received "Exceeds Expectations" across all categories on most recent semi annual company performance review
  • Awarded “#1 Sales Representative in region” for consecutive months with AT&T as a result of maintaining the top position on sales ranker
  • Graduated Arizona State University with Magna Cum Laude honors.

Timeline

Market Sales Manager

ZAGG
03.2023 - Current

Marketing Manager

ZAGG Franchise Team
04.2022 - 01.2023

Customer Sales Representative

AT&T
06.2021 - 03.2022

Anchor/Reporter

KVII ABC 7
05.2020 - 06.2021

Bachelor of Arts - Journalism, Sports Journalism

Arizona State University

Certificate - Marketing Essentials

Arizona State University

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