Summary
Overview
Work History
Education
Skills
Interior Design, music, reading, spending time with family & friends.
Timeline
Generic

Stephanie Bauman

Winnemucca,NV

Summary

Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Poised and professional Manager skilled at informing clients about banking products and services while recommending best options to meet client needs and motivated with knowledge in sales and branch management, loan management and general bank operations. In-depth knowledge of credit offerings and financial services. Excellent reputation for resolving problems and improving customer satisfaction. Excellent interpersonal skills and outstanding work ethic. Inspires staff loyalty through strong leadership and communication skills. Experienced Banker with over 20 years in the field.

Overview

11
11
years of professional experience

Work History

Branch Manager

US Bank NA
Winnemucca, Nevada
02.2017 - Current
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Assessed employee performance and developed improvement plans.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Effectively schedule employees to run branch operations and provide coverage where needed.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Maintained friendly and professional customer interactions.
  • Help out wherever needed, whether it be opening accounts and loan applications, running a teller drawer, performing audit and compliance duties.

Interior Design Specialist

Desert Design
Winnemucca, NV
03.2013 - 09.2016
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Facilitated requests regarding product information, installation methods and product upgrade options.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decorative items.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Specified appropriate products and surface materials to meet project objectives and design scheme.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Finance Director

DOLAN LAW LLC
Winnemucca, NV
08.2012 - 10.2013
  • Mitigated process gaps and managed financial operational functions.
  • Protected company assets with strategic risk management approaches.
  • Used Quickbooks to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.
  • Assisted with recruiting, interviewing and hiring new department employees.
  • Managed day-to-day operations within 2-person finance department for the organization.
  • Took care of all account receivables and payables on a daily basis.
  • Prepared and processed payroll for all employees.

Assistant Store Manager

Wal-Mart Supercenter
Winnemucca, NV
10.2012 - 09.2013
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Education

Some College (No Degree) - Communications

COMMUNITY COLLEGE oF SOUTHERN NEVADA
LAS VEGAS, NV

High School Diploma -

White Pine High School
Ely, NV
06.1989

Skills

  • Time Management
  • Adaptable to Changing Conditions
  • Decision Making
  • Customer Service
  • Sound Judgment
  • Proactive and Focused
  • Staff Recruitment and Hiring
  • Goal Setting
  • Critical Thinking
  • Relationship Building
  • Attention to Detail

Interior Design, music, reading, spending time with family & friends.

My home is my playground. I love to dabble in interior design and decorating for all seasons and occasions. I also love to entertain family and friends in my spare time and open my home for social events. When I'm not working or entertaining I enjoy my down time with my three little dogs who are always at my side when I'm home.

Timeline

Branch Manager

US Bank NA
02.2017 - Current

Interior Design Specialist

Desert Design
03.2013 - 09.2016

Assistant Store Manager

Wal-Mart Supercenter
10.2012 - 09.2013

Finance Director

DOLAN LAW LLC
08.2012 - 10.2013

Some College (No Degree) - Communications

COMMUNITY COLLEGE oF SOUTHERN NEVADA

High School Diploma -

White Pine High School

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Stephanie Bauman