Stephanie Behrens
Ardmore
Summary
Dynamic Nerve Conduction Technician Supervisor and trained Medical Assistant with extensive experience at Neurology Care, excelling in patient care and medical record management. Proven ability to administer injections and educate patients effectively. Trained in patient care including clinical notes, vitals, medications, and medical history. Trained electromyography technician and department supervisor including assessing patient and assisting provider during procedure evaluation. Strong communicator and team leader/collaborator, dedicated to enhancing patient experiences and ensuring compliance with HIPAA regulations. Committed to delivering high-quality clinical support in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Nerve Conduction Technician
Neurology Care
Ardmore
06.2018 - Current
- Assisted in patient intake and registration processes.
- Supported medical staff with routine patient care tasks.
- Managed appointment scheduling and patient follow-ups.
- Prepared and maintained medical records for patient visits.
- Educated patients on proper medication usage and follow-up care.
- Collected vital signs and documented patient information accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Optician
Ardmore Vision and Laser Eye Center
Ardmore
10.2014 - 06.2018
- Assisted patients in selecting appropriate eyewear based on prescription needs.
- Educated clients on proper eyewear care and maintenance techniques.
- Collaborated with optometrists to interpret prescriptions and recommend products.
- Managed inventory of lenses, frames, and optical supplies to ensure availability.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Calculated measurements for eyewear using optical measuring devices.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Education
High School Diploma -
Dickson Public Schools
Ardmore, OK05-2007
Skills
- Patient care
- Medical record management
- Injection administration
- HIPAA compliance
- Vital signs measurement
- Appointment scheduling
- Team collaboration
- Time management
- Effective communication
- Patient education
- Clinical support
- Patient scheduling
- Organization and time management
- Flexible and adaptable
- Organizational skills
- Supervision and leadership
Timeline
Medical Assistant/Nerve Conduction Technician
Neurology Care
06.2018 - Current
Optician
Ardmore Vision and Laser Eye Center
10.2014 - 06.2018
High School Diploma -
Dickson Public Schools