Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Beikirch

Rochester,NY

Summary

Expertise in successful positive communication. Veteran advocate. Seasoned public speaker. Dedicated to the legacy of my father , Medal of Honor recipient Gary Beikirch, of living a life of significance

Overview

9
9
years of professional experience

Work History

Residential Case Manager

Veterans Outreach Center
Rochester , NY
10.2023 - Current
  • Maintained accurate documentation of client interactions, ensuring compliance with regulatory requirements.
  • Provided crisis intervention services to ensure the safety and security of all residents within the facility.
  • Designed creative interventions tailored to individual resident needs leading towards successful goal attainment.
  • Facilitated life skills workshops and group sessions, empowering clients to build self-sufficiency and independence.
  • Maintained detailed records of resident progress, documentation of services and case notes.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Managed caseloads efficiently while prioritizing urgent matters, ensuring timely assistance for all clients in need.
  • Improved housing stability for residents through comprehensive needs assessments and resource coordination.
  • Developed strong relationships with community partners to access resources and support for clients in need.
  • Evaluated program effectiveness regularly, identifying areas for improvement and adjusting strategies accordingly.
  • Provided compassionate support during difficult times such as family emergencies or behavioral crises among residents.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Assisted residents in setting achievable goals, providing ongoing guidance and support throughout their progress.

Administrative Assistant

Veterans Outreach Center
Rochester , NY
10.2023 - Current
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Interacted with donors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Personal Assistant/Public Relations Manager

Sgt. Gary Beikirch Medal Of Honor Recipient
Rochester NY
01.2020 - Current
  • Key note speaker at events
  • Facilitated all travel arrangements
  • Coordinated correspondence with military personnel
  • Community Education regarding Veteran resources
  • Communication and Public relations with Media
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Coordinated events and functions with attention to detail ensuring successful execution.

Assistant Director/ Special Events/Enrollment Coordinator

Code Ninjas
Rochester, NY
07.2022 - 10.2023
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed strong relationships with community partners to enhance educational opportunities for students.

Teaching Assistant

Hope Academy/Grand Harbour
Grand Cayman, Cayman Islands
06.2016 - 05.2017
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Mentored and tutored individual students needing additional help.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Taught courses under guidance of senior instructors.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.

Education

Associate of Arts - Creative Writing

Monroe Community College
Rochester, NY

Skills

  • Maintaining confidentiality
  • Behavioral support
  • Individualized service planning
  • Professional boundaries
  • Client advocacy
  • Family engagement
  • Excellent communication
  • Team collaboration
  • Active listening
  • Verbal and written communication
  • Patient confidentiality
  • Documentation and recordkeeping

Timeline

Residential Case Manager

Veterans Outreach Center
10.2023 - Current

Administrative Assistant

Veterans Outreach Center
10.2023 - Current

Assistant Director/ Special Events/Enrollment Coordinator

Code Ninjas
07.2022 - 10.2023

Personal Assistant/Public Relations Manager

Sgt. Gary Beikirch Medal Of Honor Recipient
01.2020 - Current

Teaching Assistant

Hope Academy/Grand Harbour
06.2016 - 05.2017

Associate of Arts - Creative Writing

Monroe Community College

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