Stephanie Belfort
Miami Gardens
Summary
Proven leader and efficient organizer, adept at enhancing workplace safety and quality assurance. At Monte International, I spearheaded initiatives that significantly improved team performance and customer satisfaction. Skilled in visual inspection and fostering a culture of safety compliance, my approach ensures operational excellence and profitability without compromising on workplace cleanliness or safety protocols.
Experienced with inventory management, ensuring accurate and efficient stock handling. Utilizes organizational skills to maintain orderly storage areas and streamline processes. Track record of fostering team collaboration and adapting to dynamic work environments.
Overview
12
12
years of professional experience
Work History
Stower
Amazon
10.2019 - 09.2024
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over Number products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
Cashier Team Lead
McDonald's
11.2018 - 12.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Manager
Monte International
01.2013 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
Graduate Certificate - English And Management
Lindsey Hopkins
Miami FL 05.2011
Hs Diploma - Basic
La Jachere
Haiti06.2008
Skills
- Visual inspection
- Reading comprehension
- Emergency protocols
- Handheld scanner operation
- Following instructions
- Warehouse safety
- Workplace cleanliness
- Adaptable to change
- Maintaining equipment
- Safety compliance
- Safety procedures
- Handheld scanner
- Quantity checking
- Safety training
- Stock replenishment
- Quality assurance
Timeline
Stower
Amazon
10.2019 - 09.2024
Cashier Team Lead
McDonald's
11.2018 - 12.2019
Manager
Monte International
01.2013 - 01.2018
Graduate Certificate - English And Management
Lindsey Hopkins
Hs Diploma - Basic
La Jachere
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