STEPHANIE BENETTI
Everett,WA
Summary
Objective - Friendly Customer Service Professional experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Clerk
Ocean Beauty Seafoods LLC
02.2023 - Current
- Use accounting software to reconcile accounts, track income, and generate invoices.
- Respond to inbound inquiries regarding accounts and payments.
- Make outbound calls to vendors and customers to discuss and resolve account needs.
- Prepare invoices to customers, processed payments, and document account updates.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Submit check deposits and generate receipts to record money received.
- Utilized Microsoft Excel software to manage invoices and payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
Customer Service Cashier
Fred Meyer
03.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
Bartender
Ty's Bar And Grille
12.2021 - 03.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Bartender
Two Bits And A Bit
08.2021 - 12.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Tin Hat
12.2016 - 07.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Janitor
Mission Support Alliance
06.2020 - 12.2020
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Checked in and stocked inventory throughout facility.
Manager
Fresh Juice Me
01.2016 - 12.2019
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Cultivated warm relationships with regular customers.
Bartender
Tachi Palace Hotel & Casino
03.2011 - 12.2015
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
Education
Associate of Arts - Accounting
West Hills College - Lemoore
Lemoore, CA08.2016
Skills
- Adaptable to new skills
- Excellent Attention to Detail
- Cash Handling and Management
- Outstanding Customer Service
- Inventory Stocking
- Equipment Management
- Payroll Processing
- ID Verification
- POS Systems
- Basic math skills
- Time management skills
- Written and verbal communication
- Product Recommendations
- Drawer Balancing
- Cash Handling
Timeline
Accounts Receivable Clerk
Ocean Beauty Seafoods LLC
02.2023 - Current
Customer Service Cashier
Fred Meyer
03.2022 - 02.2023
Bartender
Ty's Bar And Grille
12.2021 - 03.2022
Bartender
Two Bits And A Bit
08.2021 - 12.2021
Janitor
Mission Support Alliance
06.2020 - 12.2020
Bartender
Tin Hat
12.2016 - 07.2021
Manager
Fresh Juice Me
01.2016 - 12.2019
Bartender
Tachi Palace Hotel & Casino
03.2011 - 12.2015
Associate of Arts - Accounting
West Hills College - Lemoore
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