Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Hi, I’m

Stephanie Benito

Miami,FL

Summary

Detail-oriented Event Planner with success in guiding teams through pre-event coordination, event execution, and post-event activities while building relationships with clients, staff and event attendees. Highly focused in delivering clients vision and delivering top-notch guest experience.

Overview

12
years of professional experience
1
Certification

Work History

Independent
Miami, FL

Event Coordinator
11.2019 - Current

Job overview

  • Interview clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Manage administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Supervise onsite team, including caterers, audio-visual technicians, and facility management team.

Spanish Marie Brewery
Miami, FL

Event Coordinator
10.2021 - 12.2022

Job overview

  • Create, execute and manage brewery' events to drive revenue and brand recognition.
  • Select theme that's relevant and impactful to create an immersive experience tying visuals, entertainment and product, by carefully choosing decoration and talent, while working closely with the brewer and kitchen manager to produce beer selections and a special menu that pairs with the event.
  • Manage, upsell and supervise rentals of private parties in the speakeasy.
  • Coordinate outside events with CEO and FOH manager.
  • Managed all event logistics and operations for in-house and outside events.
  • Develop and maintain relationships with vendors, clients and other breweries for collaborations and opportunities to expand the Spanish Marie Brand.
  • Bartend and serve during private and brewery events
  • Proficient in Toast

AcadeMir Charter School
Doral, FL

Activities Director
07.2021 - 10.2021

Job overview

  • Created, implemented and managed, in conjunction with coaches and vendors, schools' extra curricular activities such as sports, art, music and science programs.
  • Planned, executed and supervised all school events for student, parents and staff, such as fundraisers, shows, weekly activities and more.
  • Managed school social media account to generate presence and create a community between the school, parents and staff.
  • Created videos and posts to generate engagement and increase sales by marketing school events, fundraisers a merchandise.

Miami Dolphins
Miami Gardens, FL

Entertainment Staff Lead
07.2018 - 04.2020

Job overview

  • Lead team in set-up and break-down of stadium activations.
  • Oversee staff members in creating a premium customer experience by being a positive memory maker.
  • Help produce special events such as the Miami Dolphins Cancer Challenge, the Cheerleader Dance Show, Cheerleader Talent Show and Cheerleader Reunion.
  • Participated in rehearsal and half-time show.
  • Cheerleader and Mascot handler.

NFL Committee
Miami Gardens, FL

Super Bowl Guest Experience Lead
02.2020 - 02.2020

Job overview

  • Participated in pre-production of outer bowl stadium activations.
  • Lead guest experience team in Super Bowl tailgate zone by engaging with fans in activations to create an unforgettable Super Bowl experience.
  • Provided top-notch customer service by answering questions, guiding guests and solving issues.
  • Helped in Super Bowl half-time Show.

Miami Dolphins
Miami, FL

Miami Open Talent Assistant
03.2019 - 05.2019

Job overview

  • Participated in pre-production set-up of the tournament.
  • Served as the talent point of contact and handler by delivering a seamless experience from start to finish providing credentials for talent, tickets for family members, introduction to the event and adhering to production schedule.
  • Assisted in rehearsal, soundcheck and performance.

South Beach Wine And Food Festival
Miami, FL

Production Lead
01.2019 - 02.2019

Job overview

  • Oversee BOH and FOH production, inventory, credentials and talent green room.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand, production schedules and visual specifications.
  • Managed volunteers to execute set up of event and sponsor activations.
  • Supported employees by accurately tracking time and proactively resolving any conflicts.
  • Awarded the Lee Brian Schrager Excellence in Leadership Award.

AT&T
Miami, FL

Bilingual Customer Service Sales Representative
02.2015 - 04.2018

Job overview

  • Exceeded metrics by providing superior service and building rapport with customers in order to find solutions for problems and drive product benefits around client needs to close sales.
  • Utilized systems and customer data to boost long-term customer loyalty and increase profit levels.
  • Number one customer service representative for the center and number two in the nation in 2016
  • Team administrator for team's sales forms, follow-ups and procedural processes
  • Planned and managed Team outings and meetings.
  • President of the Fun Committee in charge of planing office events, end of the year holiday party and summer picnic.

Nike
Miami, FL

Visuals and Equipment Manager
02.2011 - 02.2015

Job overview

  • Managed and enhanced overall store appearance by applying careful consideration to product and display locations to increase customer traffic and promote sales
  • Developed and implemented creative promotional strategies for the equipment department, bringing over $1 million dollars in revenue for the first time, improving revenue by 138% compared to previous year
  • Assessed sales reports and P&L sheets to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
  • Coached employees and trained on providing world class service and methods for handling various aspects of sales, loss prevention and difficult situations

Education

Florida International University
Miami, FL

Bachelor of Arts from Hospitality & Tourism Management
07.2019

University Overview

Focus on Event Management

Graduated Magna Cum Laude

GPA 3.77

Received Lee Brian Schrager Excellence in Leadership Award

Skills

  • Bilingual English/Spanish
  • Adaptable
  • Proactive
  • Solution-Focused
  • Creative Thinker
  • Detail Oriented
  • Multi-tasker
  • Data Analyst
  • Proficient in Microsoft Office
  • Proficient in Social Tables

Certification

  • Alcoholic Beverage & Controlled Substance License
  • ServSafe Food Protection Manager Certification 2019 - 2023

Awards

  • Positive Memory Maker Award - Miami Dolphins
  • Lee Brian Schrager Excellence in Leadership Award - FIU
  • No. 1 Customer Service Representative - AT&T

Timeline

Event Coordinator

Spanish Marie Brewery
10.2021 - 12.2022

Activities Director

AcadeMir Charter School
07.2021 - 10.2021

Super Bowl Guest Experience Lead

NFL Committee
02.2020 - 02.2020

Event Coordinator

Independent
11.2019 - Current

Miami Open Talent Assistant

Miami Dolphins
03.2019 - 05.2019

Production Lead

South Beach Wine And Food Festival
01.2019 - 02.2019

Entertainment Staff Lead

Miami Dolphins
07.2018 - 04.2020

Bilingual Customer Service Sales Representative

AT&T
02.2015 - 04.2018

Visuals and Equipment Manager

Nike
02.2011 - 02.2015

Florida International University

Bachelor of Arts from Hospitality & Tourism Management
Stephanie Benito