Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Bennett

Williamsport,MD

Summary

I've been part of the agricultural industry my entire life. I was lucky enough to grow up on a farm where we raised beef cattle and our family also operated a butcher shop for over 15 years where I helped manage day to day operations, and also worked with customers and suppliers on a daily basis.

After we made the decision to close the retail butcher shop due to family health issues, I went to work for CVAS, which is a an agricultural laboratory focused on providing feed and forage lab in Hagerstown, MD. There, I traveled daily to a local farm and extracted rumen fluid from cannulated cows. From there, the rumen fluid was injected into vials prepared to emulate the cows stomach along with the forage, allowing us to test it's digestibility.

My current position at Lanco has allowed me to work with field staff, dairy farmers and industry professionals from the Mid-Atlantic area for the last 15 years. I pride myself on being a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work environment. With strengths in building and maintaining relationships with diverse range of colleagues in dynamic, fast-paced settings.

Overview

18
18
years of professional experience

Work History

Quality Manager

Lanco Pennlnd
Hagerstown, MD
08.2008 - Current
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to maximize customer satisfaction.
  • Worked with my team to organize and perform quality standard training for new and existing staff.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Improved quality processes for increased efficiency and effectiveness.
  • Collaborated with field representatives and oversaw quality control implementations and reporting.
  • Managed and archived quality documentation

Medical Secretary

Frederick Primary Care Associates
Frederick, Maryland
09.2006 - 08.2008
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated customer service, patient scheduling and billing.
  • Facilitated new patient prescriptions, refills and prescription pre-authorizations.
  • Enhanced office productivity by handling high volume of callers per day.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Supported office staff and operational requirements with administrative tasks.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

CVAS

CVAS
Hagerstown, MD
10.2004 - 08.2006
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Maintained documentation on tests performed in lab.
  • Logged information and recorded results into system.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Education

No Degree - Business

Hagerstown Community College
Hagerstown, MD
05.2001 -

Skills

Problem-solving abilities

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Timeline

Quality Manager

Lanco Pennlnd
08.2008 - Current

Medical Secretary

Frederick Primary Care Associates
09.2006 - 08.2008

CVAS

CVAS
10.2004 - 08.2006

No Degree - Business

Hagerstown Community College
05.2001 -
Stephanie Bennett