Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Berger

Goshen,IN

Summary

Dynamic and results-oriented professional with a proven track record at SUBWAY® Restaurants, adept in customer service and cash handling proficiency. Excelled in enhancing customer satisfaction through exceptional service and efficient problem-solving. Demonstrated reliability and teamwork, contributing to improved operational efficiency. Skilled in POS system operation and maintaining high cleanliness standards, consistently achieving and exceeding employer expectations.

Overview

9
9
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
09.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Increased speed of service through effective multitasking and time management skills.
  • Kept workplace clean and organized in line with restaurant policies.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.

Small Package Handler

Keystone RV Company
09.2022 - 09.2024
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
  • Received positive feedback from supervisors for consistently meeting or exceeding productivity goals.
  • Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
  • Efficiently sorted fragile items with care, resulting in reduced customer complaints due to damaged goods.
  • Communicated effectively with coworkers and supervisors, fostering a positive work environment conducive to collaboration and productivity.
  • Assisted in resolving issues related to misplaced or incorrectly labeled items promptly, mitigating delays in delivery process.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Contributed to overall warehouse efficiency by assisting with inventory control tasks as needed.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Parts Assistant

Stairsupplies
07.2019 - 07.2022
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Stocked and managed stock of parts.
  • Ordered parts from various distributors to fulfill demands.
  • Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
  • Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Assisted customers in finding appropriate parts promptly.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
  • Established a tracking system for special order requests, minimizing instances of lost or misplaced items and improving overall customer satisfaction.

Spray Painter

Brimar
09.2015 - 05.2017
  • Monitored progress throughout each stage of a job ensuring desired end result was achieved.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Spray painted surfaces with airless, conventional and High Volume Low Pressure equipment.
  • Ensured safety compliance by adhering to proper ventilation procedures and wearing appropriate protective gear.
  • Maintained clean workspaces through regular cleaning of tools, equipment, and surfaces.
  • Wore proper respiratory and safety equipment at all times.
  • Sanded and removed blemishes, dents and other imperfections on painting surfaces.

Cashier

Sam's Club
09.2015 - 05.2017
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma - N/A

Goshen High School
Goshen, IN
06.2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and prioritizing
  • Cash handling
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Money handling
  • Guest service
  • Taking and preparing orders
  • Sandwich preparation
  • POS system operation
  • Heavy lifting

Timeline

Sandwich Artist

SUBWAY®Restaurants
09.2024 - Current

Small Package Handler

Keystone RV Company
09.2022 - 09.2024

Parts Assistant

Stairsupplies
07.2019 - 07.2022

Spray Painter

Brimar
09.2015 - 05.2017

Cashier

Sam's Club
09.2015 - 05.2017

High School Diploma - N/A

Goshen High School

Similar Profiles

CREATE PROFILE
Stephanie Berger