STEPHANIE BERTON
Denver,USA
Summary
Organized Retail Store Supervisor with experience in product sales. Adept at minimizing product shrink while maintaining a positive workplace. Successful at merchandising and displays. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Sale Day Driver
Dealers Auto Auction of the Rockies
Thornton, CO
10.2024 - Current
- Financial reporting
- Staff training
- Recordkeeping
- Business communications
- Clerical Tasks
- Supply restocking
- Self motivation
- Multitasking capacity
- Organizational skills
- Driving through auction lanes
- Delivered vehicles to various locations efficiently and safely.
- Conducted vehicle inspections before transport for safety compliance.
- Delivered goods and services to customers on time and in excellent condition.
Customer Service Associate
Dollar Tree
Arvada, CO
09.2024 - 03.2025
- Assisted customers with product inquiries and service requests efficiently.
- Maintained accurate records of customer interactions and transactions daily.
- Resolved customer complaints by identifying issues and providing solutions promptly.
- Handled cash transactions and processed payments accurately at the point of sale.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Manager
Tiffany's New & Like New/Dream Merchants
Denver, Colorado
06.2010 - 06.2023
- Managed daily operations and ensured smooth workflow across all departments.
- Supervised staff, providing training and support for team development.
- Developed and implemented inventory management strategies for optimal stock levels.
- Monitored financial performance, preparing reports for upper management review.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Ged -
Milpitas, CAAlisal -
Salinas, CASkills
- Customer relationship management
- Sales transaction handling
- Staff supervision
- Attention to detail
- Business management
- Order picking and processing
- Clean driving record
- Valid Driver's license
- Team leadership
- Financial reporting
- Staff training
- Recordkeeping
- Business communications
- Clerical Tasks
- Supply restocking
- Self motivation
- Multitasking capacity
- Organizational skills
- Driving through auction lanes
Timeline
Sale Day Driver
Dealers Auto Auction of the Rockies
10.2024 - Current
Customer Service Associate
Dollar Tree
09.2024 - 03.2025
Manager
Tiffany's New & Like New/Dream Merchants
06.2010 - 06.2023