Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Stephanie Bertuzzi

Oxford,CT

Summary

Dedicated cashier and server with 1 years of experience in Dunkin Donuts establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and Chubbys Deli.

Overview

7
7
years of professional experience

Work History

Cashier

Speedway Gas Station
Wappingers Falls, Dutchuss County Ny
07.2021 - 08.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of 2,000 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads.

Cashier/Food Prep Cook

Chubbies Deli
Wappingers Falls, NY
01.2019 - 02.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads.

Cleaning Crew Member

EricaBcleaning
WAPPINGERS FALLS, NY
03.2017 - 08.2018
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Maintained floor cleaning and waxing equipment.
  • Completed routine floor stripping, sealing and finishing.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals and materials properly and with caution.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

School Bus Monitor

Always East Transportation
WAPPINGERS FALLS, NY
10.2017 - 07.2018
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Enforced NY safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Assisted juvenile passengers in crossing roadway safely.
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.

Food Service Worker

Dunken Doughnuts
Carmel, New York
01.2010 - 08.2011
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.


Clothing Associate

Khols Department Store
Carmel, United States
11.2008 - 12.2009
  • Cleaned, closed and secured store at end of shift.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

GED -

Carmel High School
Carmel, IN
06.2007

Skills

  • Price Identification
  • Inventory Stocking
  • Cash Register Operation
  • Shipment Procedures
  • Work Task Prioritization
  • Customer Transactions
  • Smoothie Making
  • Answering Customer Questions
  • Cashier Abilities
  • Preparing Food Items
  • Folding Clothes
  • Shelving Items

Timeline

Cashier

Speedway Gas Station
07.2021 - 08.2021

Cashier/Food Prep Cook

Chubbies Deli
01.2019 - 02.2021

School Bus Monitor

Always East Transportation
10.2017 - 07.2018

Cleaning Crew Member

EricaBcleaning
03.2017 - 08.2018

Food Service Worker

Dunken Doughnuts
01.2010 - 08.2011

Clothing Associate

Khols Department Store
11.2008 - 12.2009

GED -

Carmel High School
Stephanie Bertuzzi