Stephanie Betts
Phoenixville,PA
Summary
Assistant Property Manager with hands-on experience in property inspections, court filings, tenant relations, and bookkeeping. Skilled in balancing administrative duties with property management responsibilities to ensure smooth operations and high tenant satisfaction. Strong communication, time management, and problem-solving abilities developed through direct tenant and vendor interaction. Completed Pennsylvania Real Estate Courses and hold a Real Estate Certificate, demonstrating a solid foundation in property law and leasing practices.
Bringing excellent organizational skills and positive, upbeat demeanor to ensure efficient office operations. Well-versed in essential administrative tasks and proficient in software applications. Committed to enhancing productivity and supporting team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Administrator / Assistant Property Manager
Renewal Management
06.2022 - 03.2025
- Conducted thorough property inspections ensuring code compliance and property upkeep.
- Prepared and filed tenant court documents; represented property management in court hearings.
- Managed payroll processing, bookkeeping, and general office administration.
- Handled daily tenant communications, maintenance requests, and vendor coordination to maintain strong professional relationships.
- Scheduled tenant showings and facilitated leasing processes for prospective tenants.
- Organized and executed rental advertisements, increasing property visibility and occupancy.
- Collected rents, tracked payments, and pursued delinquent accounts in compliance with property policies.
- Supported management in maintaining accurate records and compliance documentation.
Education
Real Estate Certification - Pennsylvania
Foster Real Estate School
05-2023
High School Diploma - undefined
Phoenixville High School
Skills
- Hard Skills: - Property Inspections & Code Compliance
- Tenant Court Filings & Hearings
- Payroll Processing & Bookkeeping
- Rent Collection & Delinquency Management
- Maintenance Request Scheduling
- Lease Documentation & Tenant Showings
- Advertising & Property Marketing
- Email & Office Administration
- Real Estate Law Knowledge (PA Certified)
- Proficient in MS Office, Google Workspace
- Soft Skills: - Strong Communication & Interpersonal Skills
- Conflict Resolution & Negotiation
- Detail-Oriented & Highly Organized
- Time Management & Multitasking
- Professionalism & Dependability
- Problem-Solving & Decision-Making
- Relationship Building with Tenants & Vendors
- Adaptability & Flexibility
- MS Office Suite (Excel, Word, Outlook)
- Google Workspace
- Property Management Software (Yardi, Doorloop)
- QuickBooks (Bookkeeping)
- Office administration
- Database entry
- Administrative support
- Office management
- File organization
- Verbal communication
- Mail handling
- Telephone reception
- Bookkeeping
- Document scanning
- Scheduling appointments
- Payroll
- Payroll administration
Certification
- Real Estate Certification – Pennsylvania
- Completed Real Estate Class Courses
Professional Attributes
- Dependable and trustworthy with confidential information
- Solution-focused and calm under pressure
- Strong attention to detail in both administrative and field tasks
Timeline
Office Administrator / Assistant Property Manager
Renewal Management
06.2022 - 03.2025
High School Diploma - undefined
Phoenixville High School
Real Estate Certification - Pennsylvania
Foster Real Estate School
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