Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Blake

COLUMBIA,SC

Summary

Professional Leader, diligent with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

17
17
years of professional experience

Work History

Director of Corporate Sales

Kana Hotel Group
02.2024 - Current
  • Collaborated with sales team to understand market trends and customer needs.
  • Assisted in developing sales strategies to increase product visibility and engagement.
  • Supported cross-functional teams in executing corporate sales initiatives effectively.
  • Conducted research on competitive landscape to identify opportunities for growth.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Provided administrative support during the preparation of sales presentations and proposals.
  • Set ambitious but achievable targets for individual team members, driving increased motivation and productivity throughout the organization.

General Manager

Kana Hotel Group
02.2020 - 02.2024
  • Directed daily operations, ensuring efficient workflow and high-quality guest experiences.
  • Implemented strategic marketing initiatives, enhancing brand visibility and customer engagement.
  • Led staff training programs, fostering a culture of excellence and service quality.
  • Streamlined operational processes, improving efficiency and reducing costs across departments.
  • Developed annual budgets, closely monitoring expenditures to align with financial goals.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Regional Operations Manager

High Rise Hotel Group
09.2018 - 02.2020
  • Streamlined operational processes to enhance efficiency across multiple regions.
  • Led cross-functional teams to implement strategic initiatives, improving service delivery.
  • Developed and monitored key performance indicators for regional operations management.
  • Mentored staff on best practices in operational procedures and compliance standards.
  • Conducted training sessions to elevate team skills and promote a culture of excellence.
  • Led weekly meetings with General Managers to review progress, address challenges and drive timely task completion.
  • Opened multiple hotels, enforced compliance with local, state and federal regulations and company standards.
  • Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.

General Manager

Homewood Suites by Hilton
08.2008 - 09.2018
  • Analyzed performance metrics to drive informed decision-making and enhance profitability.
  • Cultivated relationships with vendors, negotiating contracts for favorable terms and services.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.

Education

No Degree -

Berry College
Rome, GA

Hephzibah High School
Hephzibah, GA
05-1995

Skills

  • Negotiation expertise
  • Sales presentations
  • Solution selling
  • Sales process optimization
  • Leadership and team building
  • Team player
  • Efficient multi-tasker
  • Time management
  • Effective leader
  • Training, deveolpment, and coaching
  • Goal setting
  • Verbal and written communication

Timeline

Director of Corporate Sales

Kana Hotel Group
02.2024 - Current

General Manager

Kana Hotel Group
02.2020 - 02.2024

Regional Operations Manager

High Rise Hotel Group
09.2018 - 02.2020

General Manager

Homewood Suites by Hilton
08.2008 - 09.2018

No Degree -

Berry College

Hephzibah High School

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Stephanie Blake