Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Boatright

Knoxville,TN

Summary

Driven Retail Store Manager with a proven track record at CVS Health, adept in inventory control and customer service. Excelled in boosting sales through strategic merchandising and effective team coaching. Known for outstanding problem-solving abilities and a highly motivated approach, achieving significant sales growth and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Retail Store Manager

CVS Health
10.2021 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Created employee schedules to align coverage with forecasted demands.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.

Education

Information Technology

Columbus State Community College
Columbus, OH
06.2018

Skills

  • Customer Service
  • Strong multi-tasking
  • Problem-Solving
  • Retail Operations
  • Highly motivated
  • Stockroom Management
  • Decision-making skill
  • Friendly and outgoing
  • Dependable and reliable
  • Sales Growth
  • Inventory Control
  • Store maintenance
  • Coaching and Mentoring
  • Merchandise Strategizing
  • Visual Merchandising
  • Sales Leadership
  • Scheduling knowledge
  • Sales Analysis
  • Store Opening and Closing
  • Goal Setting
  • Detail Oriented

Timeline

Retail Store Manager

CVS Health
10.2021 - Current

Information Technology

Columbus State Community College
Stephanie Boatright