Proven skills in leading and developing high-performance radiology teams, writing and updating policies and managing day-to-day operations with a practiced and hands-on style. Knowledgeable about patient care standards and Joint Commission requirements. Focused on capably handling administrative needs to maintain an efficient and smooth department. Contributes to long-term planning in areas such as recruitment and capital projects.
Overview
19
19
years of professional experience
Work History
Radiology Manager
St. Elizabeth Healthcare
09.2009 - Current
Process improvement
Manages Daily Labor, Inventory, Daily Charge Audits and manages the department to the defined budget
Oversees daily operations for the assigned department/cost center(s)
Reviews activities of department and makes recommendations for better utilization of services and staff.
Oversees all department inventory, including but not limited to, medical supplies, equipment, linens, and clerical supplies.
Assists in general preparation of budget and is responsible for operating within approved budget.
Manages all financial data, expenses, month end statistics and monthly variance reports.
Responds to all problems presented by patients, physicians, visitors, and staff in a professional and prompt manner
Assisted in the selection of new radiology equipment, maximizing efficiency while staying within budgetary constraints.
Collaborated with IT specialists to develop electronic medical record systems specific to radiology needs, increasing data accessibility across multiple departments.
Oversaw daily operations of the Radiology Department, delegating tasks efficiently among team members for smooth workflow management.
Established clear expectations for Radiology Department employees to facilitate adherence to established protocols and ensure consistent service delivery across all shifts.
Help to Write, implement and managed radiology policies.
Increased staff morale through team-building initiatives, fostering a positive work environment focused on collaboration and professional growth.
Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
Evaluated employee performance regularly, offering constructive feedback and addressing any areas needing improvement promptly.
Directed and motivated team of 65 professionals to deliver cost-effective and high-quality patient care.
Maintained Press Ganey scores over 87%.
MRI Technologist Team Leader
St. Elizabeth Healthcare System Edgewood
08.2009 - 09.2014
Toshiba 1.5T Vantage
Improved image quality by maintaining proper positioning of patients during scans.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
Monitored and managed inventory and supply levels
Supported diagnostic accuracy through thorough documentation of relevant patient history and clinical findings prior to exams.
Prepared and administered contrast materials, radiopharmaceuticals, anesthetic, and antispasmodic drugs for imaging procedures.
Prepared patients for MRI procedures and monitored their condition during the scan.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Evaluated staff performance and provided coaching to address inefficiencies.
Gathered, organized and input information into digital database.
MRI Technologist
St. Elizabeth Outpatient Imaging Center
08.2005 - 08.2009
Toshiba 1.5T Vantage
Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Reduced scan time with efficient scheduling and streamlined pre-scan processes.
Handled private and confidential information in compliance with hospital policies and procedures.
Improved image quality by maintaining proper positioning of patients during scans.
Contributed to team success by collaborating closely with radiologists, physicians, and other healthcare professionals.
Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
Boosted patient satisfaction through compassionate care and clear communication before, during, and after procedures.
Decreased exam errors with meticulous attention to detail when following physician orders and imaging protocols.
Prepared and administered contrast materials, radiopharmaceuticals, anesthetic, and antispasmodic drugs for imaging procedures.
Education
Masters in Healthcare Administration - MHA
University of Cincinnati
Cincinnati, OH
12.2012
Bachelor of Science - Radiology
Midwestern State University
Wichita Falls, TX
05.2010
Associate of Applied Science - Radiology
Northern Kentucky University
Highland Heights, KY
05.2001
Skills
Patient Safety
Patient Care
Teamwork and Collaboration
Effective Communication
Active Listening
Time Management
Attention to Detail
Problem-solving abilities
Quality
Accomplishments
Developed contrast cost saving strategy that saved our system $100,000.00.
Patient safety program
Standardization of all protocols and policies for entire system
Chair Length of Stay Committee
Opened hours in the MRI department to meet the needs of the patients
Data collected has shown patients being discharged as a result of MRI
Helped to develop hours of operation chart for the hospital intranet
Affiliations
ARRT – Registered in X-ray and MRI
Kentucky State Radiation License
American College of Healthcare Executives
Committees
St Elizabeth Adopt A Class 2024
Center Wine Over Water Co-Chair 2021-Present
Brighton Center Properties Board 2023-Present
Lung Screen Committee 2014-Present
Sub-ambulatory committee – Current 2014-Present
Manager Representative Mri Committee 2014-Present
Patient Throughput Committee 2013-Present
Epic Committee- Radiology 2009-Present
Design Committee for Radiology Depart in the new Cancer Center 2018-2021
HR Policy Committee 2016-2020
Stroke Alert Committee 2014-2016
Heart and Vascular Committee 2011-2017
Chair Mri Committee 2009-2014
Poster Presentations
Northern Kentucky University Interprofessional Collaborative - April 2017
St. Elizabeth Healthcare Patient Safety Summit - March 2017
Mentoring
Bachelor's Capstone Mentor-2018 University of Cincinnati
Master's Capstone Mentor- 2015 Northern Kentucky University
St Elizabeth Healthcare Frontline Project Coach 2017, 2018, 2019, 2022
Loyd High School Interview and Resume Mentor 2017, 2018
Presentations
Screening Procedures at St. Elizabeth -Baptist Village 2016
Radiology Expectations for 1st NKU Radiology Students 2017, 2018
Mri Safety St Elizabeth Healthcare 2009, 2010, 2011, 2012
References
Upon request
Volunteer Experience
Beechwood Swim Club Treasurer Jan 2019-Present
LiveWell Northern Kentucky - City of Ft Mitchell Chair- 2020-Present
Brighton Center Junior Board Co-Chair - January 2018 – 2023
Brighton Center Junior Board Member - June 2014 – 2023
Treasure 2018-2020
Co-Chair 2016-2018
City of Ft. Mitchell Event Co-Chair Party in the Fort 2018
Habitat for Humanity - June 2017, June 2018
Timeline
Radiology Manager
St. Elizabeth Healthcare
09.2009 - Current
MRI Technologist Team Leader
St. Elizabeth Healthcare System Edgewood
08.2009 - 09.2014
MRI Technologist
St. Elizabeth Outpatient Imaging Center
08.2005 - 08.2009
Masters in Healthcare Administration - MHA
University of Cincinnati
Bachelor of Science - Radiology
Midwestern State University
Associate of Applied Science - Radiology
Northern Kentucky University
Similar Profiles
Livia Dos SantosLivia Dos Santos
Registered Nurse/Endoscopy RN at St. Elizabeth HealthcareRegistered Nurse/Endoscopy RN at St. Elizabeth Healthcare