Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Bolin

Tallahassee

Summary

Dynamic leader with extensive experience as a General Manager at Circle K, excelling in operations management and team leadership. Successfully increased efficiency and profitability by streamlining processes and implementing innovative strategies. Skilled in problem resolution and training, fostering a collaborative work environment. Proven track record in enhancing customer satisfaction and driving revenue growth.

Overview

19
19
years of professional experience

Work History

General Manager

Circle K
11.2023 - Current
  • Assisted in developing operational strategies to enhance productivity and efficiency.
  • Collaborated with team members to maintain high standards of customer service and satisfaction.
  • Supported daily administrative tasks, ensuring smooth operations and effective communication within the team.
  • Learned and utilized industry-specific software for scheduling and inventory management.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Provided feedback to management on team performance and potential enhancements for operations.
  • Conducted routine assessments of operational workflows to identify areas for improvement.

General Manager

Dollar General
11.2020 - 08.2023
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

Bartender

XA Bar and Grill
10.2019 - 12.2020
  • Mixed cocktails and beverages efficiently to meet customer demands.
  • Provided excellent customer service, ensuring a positive bar experience for patrons.
  • Maintained cleanliness and organization of bar area to comply with health standards.
  • Collaborated with kitchen staff to coordinate food and drink orders seamlessly.

Bartender/Server

Alpine Grill and Still
03.2018 - 03.2019
  • Crafted and served a diverse range of cocktails and beverages, ensuring high customer satisfaction.
  • Collaborated with kitchen staff to coordinate food and drink service during peak hours.
  • Trained new bartenders in drink preparation techniques and customer service protocols.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.

Property Manager

Riviara Apartment
03.2013 - 05.2016
  • Managed tenant relations to ensure high satisfaction and retention rates.
  • Oversaw maintenance scheduling, optimizing response times for repair requests.
  • Implemented cost-saving measures in property operations, enhancing overall efficiency.
  • Conducted regular property inspections to uphold quality standards and compliance.

Taxi Driver

Maria Midnight Rides
03.2013 - 05.2016
  • Navigated complex city routes, ensuring timely and safe passenger transport.
  • Maintained high standards of vehicle cleanliness and functionality through regular inspections.
  • Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
  • Managed payment transactions accurately using various electronic payment systems.

General Manager

Taco Bell
04.2006 - 07.2012

Server/Bartender

Diamond Mountain Casino, Hotel, and Brewery
02.2010 - 05.2012
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order fulfillment and quality standards.
  • Trained new servers on menu items, service protocols, and point-of-sale systems.
  • Managed table assignments and coordinated seating to optimize guest flow and satisfaction.

Security Officer

Lake Almanor Country Club
04.2008 - 04.2009
  • Monitored premises to ensure safety and security, responding promptly to incidents.
  • Conducted regular patrols and inspections to identify potential hazards or breaches.
  • Collaborated with law enforcement during emergency situations to maintain order and safety.
  • Trained new staff on safety protocols and emergency response procedures.

Education

High School Diploma -

PACE
Susanville, CA

Master of Real Estate Development - Real Estate

BPO
Online
12-2025

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management

Timeline

General Manager

Circle K
11.2023 - Current

General Manager

Dollar General
11.2020 - 08.2023

Bartender

XA Bar and Grill
10.2019 - 12.2020

Bartender/Server

Alpine Grill and Still
03.2018 - 03.2019

Property Manager

Riviara Apartment
03.2013 - 05.2016

Taxi Driver

Maria Midnight Rides
03.2013 - 05.2016

Server/Bartender

Diamond Mountain Casino, Hotel, and Brewery
02.2010 - 05.2012

Security Officer

Lake Almanor Country Club
04.2008 - 04.2009

General Manager

Taco Bell
04.2006 - 07.2012

High School Diploma -

PACE

Master of Real Estate Development - Real Estate

BPO

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