Stephanie Booth

• Process and follow up on claim submissions and denials with clients and patients
• Identify billing errors; follow up and resolve issues
• Provide exceptional customer service at all times
• Comply with productivity standards, including call time, documentation requirements and follow up communication requirements
• Monitoring an email inbox, uploading documents, and fixing billing errors

● Responsible for maintaining workflow for the National Sales team

● Manage Multi Market with order processing

● Provided pre & post logs

● Resolve billing discrepancies

● Ensuring all aspects of the order from start to finish

• Responsible for answering and redirecting all calls received for DreamWorks Animation Headquarters.
• Evaluated and vetted calls from all employees in need of technical assistance from Headquarters.
• Acted as liaison between employees and management, by assessing specific needs and compiling work orders to solve all computer/telecom issues.

• Responsible for responding to all requests by patients and providers while adhering to all HIPAA guidelines.
• Processed confidential employee records including salary changes, vacation time and performance reviews.
• Maintained and ordered office supplies for the entire office.
• Developed and maintained effective customer relations with all patients and providers.

• Maintained President’s calendar, all correspondence, and any act requiring technical abilities.
• Planned all Shareholder meetings, including invitations, preparation, note-taking and final summaries.

• Charged with completion and submission of a variety of reports including detailed billing, collections, adjustments, disallowances and invoices for the corporate office.
• Maintained all Human Resource documents for 24+ employees.